Payment Alert - State of Texas Purchase and Travel Card Payments

State Agency and University Program Administrators,

A review of payments made to Citi through the Uniform Statewide Accounting System (USAS) reveals many payments are not being processed according to the Comptroller’s Fiscal Management FPP A.043 Processing Third-Party Transactions in USAS for Payment/Travel Cards, Direct Bill Payments and Reimbursements (https://fmx.cpa.state.tx.us/fmx/notices/fm05/43/index.php).  As a result, Citi is unable to directly post payments to procurement and travel card accounts further resulting in delayed and/or incorrect posting of payments.

The most common payment errors include:

1. Incorrect information in the “Invoice No.” field.
   The “Invoice No.” field MUST include the last (right) 10-digits of the billing account number for Procurement and Travel central bill accounts (CBA). For payments made to Travel corporate liability individual bill accounts (CLIBA), the “Invoice No.” field MUST include the last (right) 4-digits of the account number and processed using mail code 047.
   
   
2. Incorrect formatting in the “Invoice No.” field.
   DO NOT include spaces, dashes, X’s or other characters when entering the account number in the “Invoice No.” field. If your agency requires additional information in this field, the account number may be followed by a dash (with no spaces before or after), then the information needed.
   
   
3. Incorrect T-Codes are being used.
   Procurement and Travel card payments should be processed using the T-Code pair 264/905 to the payment card vendor.

Please ensure all agency staff processing payments to Citi follow the procedures in FPP A.043.  Additionally, agencies should review all account statements to ensure all payments have been posted correctly to prevent any delinquency and/or reconciliation issues.  Agency program administrators may contact Citi’s CAS Team (contact information below) for any research or inquiry needed to resolve any unidentified or unposted payments.

Citi Client Account Specialist (CAS)
Kaylen Woodard or Dustin Reed
1-888-836-5011, option 3, ext. 63278
Sotx.comcards@citi.com

For additional questions or concerns, please contact the Statewide Contract Support Team at chargecardprogram@cpa.state.tx.us or 512-463-3435.

Thank you for your immediate attention to this matter.

 

cc:  State Agency and University Vendor Payment Contacts