Ways To Save On Your Bill in November

Arlington Water Utilities sent this bulletin at 11/02/2020 12:30 PM CST

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Less Winter Water Use Equals Savings All Year

Each year, Arlington Water Utilities averages every residential customer’s water usage during the fall and winter to establish a maximum wastewater charge for the following October through September. It is also known as Average Winter Consumption (AWC). Here’s what you need to know:

How is AWC determined? The Average Winter Consumption, or AWC, is based on the water usage shown on your December through March bills. The highest month is discarded, and the remaining three months are averaged. (Three months are used to give a more accurate measure of water going into the sewer system.)
What’s next? This AWC or maximum wastewater charge (two terms for the same thing) establishes an upper limit for wastewater charges during the following year. If your monthly water use is less than the AWC, your sewer use is billed at equal to your water use. But, if your water use is higher than the AWC, you are only charged the AWC for sewer. If your water account is new, a city-wide average may be used until your AWC is established.
How can I find out when my AWC is determined? The City places a reminder message about the AWC program on November bills. The message will give you the approximate dates during which your water usage will be averaged.

Go Paperless and Earn $10

Are you tired of all the paper stacking up in your mailbox? Do something environmentally friendly and earn a one-time $10 credit by choosing the paperless option from Arlington Water Utilities. To sign up, log in to your account at www.ArlingtonTX.gov/KnowYourH2O and click the "go paperless" button.

Will Paying Online Cost You More?

Time for some myth-busting Arlington Water Utilities-style. Paying online doesn't automatically come with a convenience fee. Yes, it's true that there is a $3 convenience fee for credit/debit card payments. However, monthly bank drafting is a free service you can sign up for using the form at this link. Also, if you're making a one-time payment, just choose the e-check option to avoid a convenience fee being added to your payment.

Three Reasons You Should Know Your H2O!

Thousands of Arlington residents log onto our Know Your H2O account information website to check balances and pay bills, but that's not all you can do there. These features can help you save on your bill.

Set high bill alerts under the "profile" tab to receive an email alert when it looks like your water use will leave you with a high bill.
Monitor hourly usage from your remotely read water meter to check for leaks and find out if a sneaky sprinkler system is unexpectedly watering in the middle of the night.
Don't have a remotely read meter, yet? You can still access up to 2 years of past city services bills to see how your current water use stacks up to past years.