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Members of the public tour one of our treatment plants. Our infrastructure relies on staff who live and work in Philadelphia. PWD staff safely process drinking water, wastewater, and stormwater.
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Updated Water, Sewer and Stormwater Rates took effect September 1
The rates support critical infrastructure. A portion of the increase also helps offset the costs of assistance programs.
As of September 1st, 2026, a monthly water bill for a typical residential customer has increased by 7.5%. A typical bill is based on a customer who uses 430 cubic feet of water (about 3,200 gallons) per month and has a 5/8″ water meter. Your bill amount is determined by how much water you use, as measured by your water meter.
Why are water rates increasing?
Rates increase because the costs of providing services are increasing. We must also meet regulatory requirements for health and safety.
As a public, nonprofit utility, we do not profit when rates increase. We collect only the money necessary to cover the actual costs of providing services.
As our aging system faces increasing demands, we need to replace, improve, and modernize our facilities and operations. Strong drinking water, wastewater, and stormwater infrastructure is essential for Philadelphia’s homes, businesses, and communities.
A portion of the increase also funds the Tiered Assistance Program (TAP), making water affordable for nearly 70,000 households in Philadelphia.
Why did I receive this message?
You are enrolled in MyPhillyWaterBill from the Philadelphia Water Department (PWD) and Water Revenue Bureau (WRB).
How do I unsubscribe?
If you'd like to opt out of these updates, click here. Opting out will not impact your MyPhillyWaterBill account or preferences, and you will continue receiving billing-related emails.
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