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This public service announcement has been brought to you by the Philadelphia Water Department.
As every good Philadelphian knows, grease belongs on the poles of South Broad Street and Cottman Ave. — not in drains, pipes or sewers.
Cooking for a big Eagles Super Bowl party? We're all about greasing the poles, but remember — never put oil, fat, or grease down the drain!
All cooking fat, like oil from deep-frying and bacon grease, should go in the trash and not down your kitchen sink or any drain.
Once fats and oils get to a lower temperature, they can harden, build up, and clog pipes. This can often happen in the lateral pipe that connects homes and buildings to the City sewer system. Once that happens, you'll likely need to hire a plumber and could even get a Notice of Defect if the clog is causing issues on your block.
Fat, oil, and grease can also cause serious issues and blockages in sewers, a problem made worse when products like "flushable" wipes are put in the toilet. In some cases, these build-ups result in a fatberg: a massive sewer clog.
As gross as all this sounds, it's easy to avoid:
Just cool any fat or grease, place it in a can or other disposable container, and put it in the trash to prevent clogged pipes at home and dreaded fatbergs in the sewers. Go Birds!
Learn more about what pipes customers are responsible for maintaining.
We just launched our annual customer survey, and you can enter our $100 raffle just by taking a few minutes to provide feedback about the Philadelphia Water Department!
We want to hear from you because everything we do is funded by your water bill. We want to make sure we’re providing you with the best possible experiences.
Conducted in partnership with ImpactED at the University of Pennsylvania, our annual customer feedback survey gives us an updated look at how Philadelphians feel about our drinking water, stormwater, wastewater, and other services.
- Any Philadelphia resident 18 and older is eligible.
- The survey takes approximately 10 minutes to complete and is available in Spanish.
- You cannot take the survey more than once.
- All personal information will be kept completely confidential.
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No private information needs to be provided in order to complete the survey.
Questions? Contact (215) 650-7544 or PhilaWaterSurvey@gmail.com
In the past, customer research from this survey has helped us develop public engagement initiatives, including our famous Philly Water Bar and the Drink More Tap creative campaign.
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