How to Make Sure Applications for Assistance are Complete

Philadelphia Water Department sent this bulletin at 03/26/2022 08:30 AM EDT

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Ensure Your Application is Complete

The most common reason for denied water bill assistance is an incomplete application, so make sure you read the application checklist carefully! Here’s a few documents you may need:

  • Current Driver’s License or City ID with address
  • Two utility bills from the last 6 months showing your address
  • W2 or paystubs from the last 12 months covering 30 consecutive days for each person in your home over 18

Don’t have these? See the full application checklist for more options.

View Application Checklist

 

You can submit a hard copy, apply online, or get in-person help with your application. *Applications completed with help usually take 15 minutes or less!* Use our interactive map to find a location, and call to set up an appointment.