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Your Bill Pays for Vital Services
Every business, organization, and home in Philadelphia depends on around-the-clock access to safe water and wastewater removal.
Your water bill makes that possible by funding upgrades and repairs to vital infrastructure every day. We're not funded by taxes or state and federal revenue.
That means our customers make all of this happen, every day:
Keeping Your City’s Water Running
Your payments ensure we can maintain reliable water, wastewater, and stormwater services by operating plants, pumping stations, and more. We invest in major projects and maintain water mains and sewers on every block.
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Planning for a Sustainable Future
We safeguard public health, improve waterways, and protect the environment in our work with City, regional and federal partners. Leadership and long-term planning guides our organization.
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Protecting Your Health & Safety
We protect public health by providing top-quality drinking water, clean waterways, and safe worksites. Through sampling at labs and monitoring across the system, we ensure you have water you can trust, every hour of the day.
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Improving Service
You are our top priority. We strive to operate efficiently, effectively, and with care. We continually work to improve through smart spending, technology, assistance programs, and listening to customer feedback.
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Thank you.
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The Philadelphia Water Department supplies drinking water, wastewater, and stormwater services to customers within the City of Philadelphia. The Department also has one wholesale water contract and 10 wholesale wastewater contracts with entities outside the City. Learn more at www.phila.gov/water
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