Paying water bills the way you want? See options!

Philadelphia Water Department sent this bulletin at 03/20/2019 08:44 AM EDT

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Spring Shutoff Prevention Campaign - Week 2: Easier Ways to Pay

See all the ways to stay current on your bill and keep your water flowing

If you or someone you know fell behind on a water bill and got a shut off notice, it's important to pay now or get in touch: there will be no second notice this spring.

Read about the new single-notice shutoff policy, created with customer advocates to reduce shutoffs, here.

Ready to pay?

Below are tips, links and phone numbers to help you take advantage of all the ways you can get current on your bill and keep your water flowing.

ZipCheck Automatic Bank Transfer

Once you set up ZipCheck, your bill will automatically be paid on time every month.
ZipCheck does not charge a fee.
Follow these instructions from the Department of Revenue or click the here to get set up:

Use ZipCheck

Have Your Account Number Ready!

For paying online or over the phone, use the 16-digit account number located on the upper-right of your bill, under the nine-digit Water Access Code.

Your Water Access Code is NOT the same. You only need this nine-digit code when applying for assistance.

Online Payment

Use a bank account number or credit/debit card.
The provider will charge a fee.

Pay Online Now

Pay By Phone

Call 1.877.309.3709 to make payments
Provider charges a service fee.

Walk-in Payments at Three Convenient Locations Monday-Friday:

Center City

Municipal Services Building

Open 8–5p

Address:1401 JFK Blvd

Northeast

Dept. of Revenue Building

Open 8:30–5p

Address: 7522 Castor Ave.

North Philadelphia

Hope Plaza