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OREGON RESIDENTS REMINDED TO BE READY
FOR POTENTIAL POWER OUTAGES

Salem, Ore. – As wildfires continue to burn throughout the state and extreme weather events impact communities, Oregon residents are reminded to be prepared for potential power outages. Wildfires and extreme weather can cause power outages, and weather and other conditions in specific geographies may cause electric utilities to adjust system settings, which can result in more frequent and longer outages, or even in certain cases, implement public safety power shutoffs (PSPS). A PSPS is a safety measure designed to help protect people and communities in high fire-risk areas by proactively shutting off electricity during extreme and dangerous weather conditions that might result in wildfires. Utilities may also need to deenergize lines to protect equipment from nearby fires, or to protect personnel fighting fires.

Be prepared in advance

Prepare your home and businesses in the event a wildfire or weather incident leads to a power outage.

• Be two weeks ready – Gather food, medical supplies, batteries, pet supplies, among other things, needed by family members during an outage or evacuation for up to two weeks. Learn more about what supplies to consider.
• For individuals with a medical condition that requires power, contact your electricity service provider in advance of an outage to register a Medical Certificate. This certification provides added benefits and helps the utility ensure they meet your needs in the event of an outage.
• Make sure your utility service provider has current contact information to receive notifications by updating your account online. If uncertain which electric utility serves your area, visit https://www.oregon.gov/energy/energy-oregon/pages/find-your-utility.aspx.
• Keep cell phones fully charged in anticipation of an outage. Consider a car-charger for cell phones and other electronic devices.
• Plan for livestock water needs in the event well pumps lose power.
• Have a plan to relocate to an alternative location for power needs, or if you can, consider a backup generator.

During a power outage

• Avoid downed power lines, including anything near downed lines, at all costs.
• Stay clear of fire personnel and utility crews working to restore service in your community.
• Use flashlights or battery-operated lanterns for emergency lighting. Do not use candles or other potential fire hazards.
• Turn off lights and unplug electric appliances except for the refrigerator and freezer to help avoid a surge to the system when service is restored. After turning off all the lights, turn one light on to know when power has been restored.
• Use generators safely – Do not run the generator inside the home or garage or anywhere near a window or vent, as these spaces can capture deadly levels of carbon monoxide. Learn more about proper use of a generator to avoid hazardous conditions.
• Check on elderly neighbors or individuals with special needs who might need additional assistance.
• Call your electricity service provider to report an outage, do not call 911.

Natural gas tips

• If required to evacuate, no need to shut off natural gas.
• If natural gas appliances do not operate properly once electricity is restored, call your natural gas service provider.
• If natural gas service is shut off, do not turn on yourself. Call your natural gas service provider to restore service.
• If you smell natural gas, evacuate immediately and call 911.

Stay informed

• Contact your electricity provider or log in to your account and make sure all contact information is current so you can receive alerts and messages.
• Visit Oregon Alert to find your local alert system. Provide current contact details and sign up for wildfire alerts.
• Before traveling visit Trip Check for details on road closures and conditions.
• Check air quality in Oregon.
• Visit State of Oregon Fires Dashboard.

The PUC regulates customer rates and services of the state’s investor-owned electric and natural gas utilities, including Portland General Electric, Idaho Power, Pacific Power, Avista, Cascade Natural, and NW Natural. The PUC also regulates landline telephone providers and select water companies. The PUC’s mission is to ensure Oregonians have access to safe, reliable, and fairly priced utility services that advance state policy and promote the public interest. We use an inclusive process to evaluate differing viewpoints and visions of the public interest and arrive at balanced, well-reasoned, independent decisions supported by fact and law. For more information about the PUC, visit oregon.gov/puc.

It is the mission of Oregon Emergency Management to proactively develop emergency response, risk reduction and disaster recovery programs to better serve Oregonians during times of disaster. OEM prioritizes an equitable and inclusive culture of preparedness that empowers all Oregonians to thrive in times in crisis. The agency leads collaborative statewide efforts, inclusive of all partners and the communities we serve, to ensure capability to get help in an emergency and to protect, mitigate, prepare for, respond to, and recover from emergencies or disasters. For more information about the OEM, visit oregon.gov/oem.

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Oregon.gov/oem