 July 2025
The ROADS Portal will undergo scheduled maintenance tomorrow, Wednesday, July 23rd, from 5:00 PM to 9:00 PM. During this period, the portal will be temporarily unavailable.
We appreciate your patience as we implement important updates to enhance your experience. For details on recent hotfixes and other improvements, please visit the Development Updates section on our Resources Page of the ROADS website.
If you have any questions, please reach out to ROADS@odhsoha.oregon.gov.
Thank you,
The ROADS Team
We are currently receiving your access requests for BHRN. At this time, no further action is required from you. As we approach the training dates and the launch of BHRN in the portal, we will reach out to complete the access setup. Thank you for your patience and cooperation.
To enhance security, all users must provide a unique email address when requesting access to ROADS. Shared email addresses will no longer be accepted due to security concerns. Please ensure that each user request includes an individual email address, not a shared inbox. Requests with previously used email addresses cannot be processed. Thank you for your cooperation in keeping our system secure.
Have questions? Please reach out to us at: ROADS@odhsoha.oregon.gov
A quick reminder to audit your user list in ROADS and remove anyone who’s no longer actively reporting. Inactive accounts can put data security at risk and lead to reporting errors—plus, timely offboarding helps us all stay HIPAA-compliant.
✅ Need to remove someone? Send us their name and we’ll take care of it.
➕ Need to add someone? Just fill out the User Request Form and we’ll get them set up.
Keeping your user list current helps protect PHI, keeps your data clean, and ensures only the right people have access. Thanks for being great partners in keeping ROADS secure.
If you need to close clients or manage client records, please ensure you contact your EDI ROADS Administrator directly. They are the designated experts for handling these tasks within your EHR system. Avoid sending these requests to the general inbox to ensure efficient and accurate processing.
Wednesday, August 6 | 9:00 - 10:00 AM
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Previously known as the MOTS CE Webinars, the ROADS Monthly Checkpoint keeps Portal users informed with the latest updates, key changes, and important timelines.
Have questions? Send them in advance or ask during the webinar!
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Wednesday, August 13th | 10:00 - 11:00 AM
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Are you new to ROADS or looking for a refresher? Join our monthly Introduction to ROADS webinar for an overview of ROADS 101. This session is designed to provide essential information, best practices, and insights, and answers to your questions.
Have questions? Send them in advance or ask during the webinar!
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Join us for a live training session on the ROADS Portal! This session will walk you through essential functions, best practices, and common questions to ensure a smooth transition.
Important: Before attending, make sure your Multi-Factor Authentication (MFA) is set up and that you have your password ready to log in.Â
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JULY Portal Training: Wednesday, July 30th | 10:00 AM - 12:00 PM
AUGUST Portal Training: Wednesday, August 27 | 10:00 AM - 12:00 PM
Please note:Â Our monthly Portal Trainings cover the same content, so you only need to attend one session. However, you're welcome to join any of our webinars if you'd like a refresher or have questions!
We know you’re excited to get started with ROADS! Your specialized training will be rolled out soon, so stay tuned for updates coming your way!
To access the ROADS Portal, Multi-Factor Authentication (MFA) is required. Many of you have already completed this important step—thank you! If you still need to set up MFA, don’t worry—it’s quick and we’re here to help.
You’ll need your UPN (User Principal Name) and P# to get started. If you’re not sure what these are or need help locating them, just reach out to us at ROADS@odhsoha.oregon.gov.Â
Once you have that information, contact the OIS Service Desk at 503-945-5623, Option 3 for MFA support.
As always, we’re here to support you—please reach out with any questions!
Access requests?
Do you have a new employee that needs access to ROADS? Need to remove access to ROADS for a former employee? Click on the User Request Form below.Â
Questions?
Reach out to us at ROADS@odhsoha.oregon.gov.Â
ROADS Quick Links
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