 November 2024
Dear MOTS / ROADS Community,
We want to keep you updated on the progress of the ROADS system. While we had planned for a December 16 launch, our team identified some critical bugs during final testing that need to be resolved before the system goes live. To ensure a smooth and successful rollout, we’ve made the decision to adjust the timeline and are now targeting a launch in Q1 of next year.
Our team is committed to delivering a polished, reliable system and is working diligently to address these issues. Here’s an update on our progress:
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User Acceptance Testing (UAT): We’re in the final stages of testing, ensuring the system performs smoothly in real-world scenarios. Your feedback continues to be invaluable in refining the system.
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Final Enhancements: We’re addressing the identified bugs and making additional improvements to ensure a seamless experience for all users.
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Training Materials: Comprehensive resources are in development to help providers transition to ROADS with ease.
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Training Opportunities: Details will be shared soon! We’re focused on making sure every provider feels prepared and confident using the new system.
We appreciate your patience and partnership as we work through these final steps, and we remain dedicated to keeping you informed along the way. From all of us, we wish you a wonderful Thanksgiving filled with joy and gratitude!
- The ROADS Team
As we prepare for ROADS to go live in Q1 2025, all providers must have Multi-Factor Authentication (MFA) configured. While some of you have already completed this step, we encourage those who haven’t to do so as soon as possible.
To support you, OIS is offering Group Support Sessions and 1:1 Support Sessions to guide you through the MFA setup process. During group sessions, the MOTS Support Team will also be available to answer questions about MOTS and ROADS.
Upcoming MFA Group Support Sessions:
1:1 Support Sessions:
Don’t see a time that works for you?
Bookmark these links—new dates are added regularly!
Please Note: If you’ve previously been instructed to log in through Citrix, please disregard that guidance. You do not need to access Citrix at all for MOTS—simply log in directly to MOTS.
If you’ve attempted setup and encountered issues, reach out to ROADS Support or contact the Service Desk at 503-945-5623, option 1.
MOTS CE Webinar
December 4th, 2024 9:00 AM - 10:00 AM
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Keep up to date with changes and the latest information about MOTS CE.
If you have questions, send them to us ahead of time or ask during the webinar.
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Intro to MOTS
December 11th, 2024 10:00 AM - 11:00 AM
In this webinar we will review all things MOTS! This is geared for folks that are new to MOTS reporting and/or need a refresher. |
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Access requests?
Do you have a new employee that needs access to MOTS? Need to remove access to MOTS for a former employee? Click on the User Request Form below.
 Questions?
Reach out to us at MOTS.Support@odhsoha.oregon.gov.
MOTS quick links
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