 July 2024
Dear Providers,
Citrix 1Click has been officially discontinued and replaced with Multi-Factor Authentication (MFA) enabled Citrix for enhanced security. You will now be automatically redirected to the new site. If you have not yet configured MFA, we have included all the info you will need below:
You will need to choose between using a mobile device with the Microsoft Authenticator App or a YubiKey. Detailed instructions for both options are provided.
Mobile Device MFA Instructions: Instructions for configuring MFA on your mobile device can be found here: Instructions for the Microsoft Authenticator App
YubiKey MFA Instructions: If you prefer using a YubiKey, our technical team recommends purchasing a Series 5 YubiKey from an online retailer or store. Next, download the Yubico software to the computer you will be using. You may need to reach out to your facility’s IT Department for assistance with the Yubico Software.
> Once you have successfully completed the MFA configuration, please set your password here.
If you encounter any issues, please call Service Desk at 503-945-5623, option 1.
Additionally, the onboarding process for new users into MOTS has changed. If you have new team members joining, please have them reach out to MOTS Support for assistance with the updated procedure.
Since our March announcement about rescheduling our launch to Q4, our team has been diligently working behind the scenes. Our commitment remains steadfast in refining ROADS to the highest standards of quality, security, and functionality. Here’s an update on our current efforts:
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Intensive Testing: We’re conducting thorough testing to ensure a seamless and smooth user experience.
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Feature Enhancements: We are enhancing existing features and adding new functionalities.
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Infrastructure Upgrades: We’re strengthening our infrastructure to support seamless implementation.
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Training Materials: Comprehensive training materials are being developed to facilitate your transition to ROADS.
We are committed to keeping you updated on our progress and forthcoming milestones. If you have any questions or concerns, please don’t hesitate to reach out.
Your continuous support and feedback are crucial as we gear up for the Q4 launch. We greatly appreciate your patience and understanding as we strive to deliver a robust solution. Thank you for being a vital part of the MOTS / ROADS community. We look forward to sharing more updates with you soon.
The ROADS Team
MOTS CE Webinar
August 7, 2024 9:00 AM - 10:00 AM
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Keep up to date with changes and the latest information about MOTS CE.
If you have questions, send them to us ahead of time or ask during the webinar.
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Intro to MOTS
August 14, 2024 10:00 AM - 11:00 AM
In this webinar we will review all things MOTS! This is geared for folks that are new to MOTS reporting and/or need a refresher. |
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Access requests?
Do you have a new employee that needs access to MOTS? Need to remove access to MOTS for a former employee? Click on the User Request Form below.
 Questions?
Reach out to us at MOTS.Support@odhsoha.oregon.gov.
MOTS quick links
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