 May 2024
- The state is conducting a cleanup of inactive users. This means that MOTS users who haven't logged into Citrix in a while are at risk of being disabled in Active Directory. To avoid deactivation, please log in to Citrix using your MOTS login information. You can access Citrix here.
- If you find that your account has been disabled, please fill out this User Request Form and we will get you re-enabled. If you have any questions or concerns, please don't hesitate to reach out to our MOTS Support Team.
- We have been notified that Citrix 1Click will be discontinued on June 18th. This change will directly impact the way that providers currently reset passwords. Please be on the lookout for additional communication from us regarding this change and the actions that will need to be taken. Until then, you may continue using Citrix as usual. If you have any questions or concerns, please feel free to contact us.
Dear MOTS / ROADS Community,
We hope this message finds you well. As May comes to a close, we want to share some important updates and continue our commitment to keeping you informed.
Following our announcement in March regarding the adjustment of our launch date to Q4, our team has been making significant strides. We have been diligently addressing the additional security requirements and complexities that arose during the development phase. Our primary focus remains on ensuring that ROADS achieves the highest standards of quality, security, and functionality. We are currently:
- Conducting rigorous testing to identify and resolve any issues.
- Enhancing features to improve user experience and add new functionalities.
- Strengthening our infrastructure to support a seamless implementation.
- Developing comprehensive training materials to support the transition to ROADS.
We will continue to keep you informed of our progress and any important milestones. Our team is always available to address any questions or concerns you may have, so please don't hesitate to reach out.
Your support and feedback are invaluable as we work towards the Q4 launch. We are grateful for your patience and understanding as we strive to deliver a robust and effective solution. Thank you for being an integral part of the MOTS / ROADS community. We look forward to sharing more exciting updates with you soon.
- The ROADS Team
To enhance security, MFA will be required for accessing the ROADS System and with the upcoming Citrix updates as well. For those eager to get started, we’ve prepared a comprehensive step-by-step guide to help you configure MFA independently.
MOTS CE Webinar
June 5, 2024 9:00 AM - 10:00 AM
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Keep up to date with changes and the latest information about MOTS CE.
If you have questions, send them to us ahead of time or ask during the webinar.
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Intro to MOTS
June 12, 2024 10:00 AM - 11:00 AM
In this webinar we will review all things MOTS! This is geared for folks that are new to MOTS reporting and/or need a refresher. |
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Access requests?
Do you have a new employee that needs access to MOTS? Need to remove access to MOTS for a former employee? Click on the User Request Form below.
 Questions?
Reach out to us at MOTS.Support@odhsoha.oregon.gov.
MOTS quick links
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