Scammers target people about unpaid toll balances, traffic violations

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Scammers target people about unpaid toll balances, traffic violations

News media contact: Chris Crabb, chris.c.crabb@odot.oregon.gov, 971-304-9705

SALEM -- Scammers posing as DMV and ODOT are sending text and email messages about unpaid toll fees and traffic violations. These messages threaten vehicle suspension, driving privilege suspension, legal action and damage to your credit, among other things.

These are fake messages designed to get you to click on a link and provide personal information or send money. We recommend ignoring, deleting and blocking texts or emails requesting personal information on behalf of ODOT or DMV.

Hand holding phone with scam text message

ODOT does not have a toll program. Oregon DMV will never ask you for personal information such as your driver’s license number, Social Security number, or date of birth through an unsolicited text or email. We will only ask for proof of identity or payment through DMV2U or by requesting copies of your identity documents in person at a DMV office.

Oregon DMV offers secure online services and sends text or email messages in some instances, but only for transactions that you request. The messages never include personal information verification links. For example, you may receive an appointment reminder or cancelation notice after making an appointment online. Also, when you establish a DMV2U account, a security code may be sent by text or email to establish verification.

How to protect yourself

  • Don't click links. If you receive a text about unpaid tolls, do not click on any links or provide any information. 
  • Be cautious of suspicious texts. Be wary of any text message that demands immediate action or asks for personal information or payment. 
  • Delete the text: Delete the text message and block the number to prevent further potential harm.
  • Report scams and suspicious communications to the U.S. Federal Trade Commission. Include the phone number from which the text originated, and any website listed within the text.

If you click a link or provide your information

  • Secure your personal information and financial accounts
  • Dispute any unfamiliar charges.

For more information about fraud prevention, visit oregondmv.com.

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