Subscribe to Oregon DMV Dealer Services' Email List

Oregon DMV Dealer Services now sends out email updates to dealers. These updates include a weekly production status report and a newsletter with policy and process changes, educational materials and general information topics that are important to you and our shared business of serving Oregonians. There are currently over 2,200 dealer contacts on the email distribution list.  You can subscribe to this service through ODOT’s Gov.Delivery service.  You can add your email to the list and you can unsubscribe at any time. Stay in-the-know and subscribe today! 

Avoid Errors and Speed Up Your Transactions

Paperwork errors and slow responses to DMV requests for additional information will slow down your transactions.  Speed up your transactions by avoiding these common mistakes:

1. Not signing or dating the Form 226 (Application for Title and Registration),.
2. Incomplete 226 including marking LEV when appropriate.
3. Improper or missing releases on the title, MCO, secure ODO and secure POA.
4. Missing or incomplete odometer readings on the 226 and other title-related documents.
5. Incorrect fees including county registration fees (based on the buyer’s address).
6. Missing DEQ testing certificate.
7. Incomplete or inaccurate VIN inspections (Form 11).  VIN inspections are an essential fraud protection measure and all information on these forms must be complete.   
8. Improper use of forms and signatures. Remember that Power of Attorney is not valid unless it is executed on an ownership document.
9. Incomplete responses to a missing requirement letter. Partial responses generate new missing requirement letters and do not help us process the transaction.  Gather all missing requirements before sending your response.

The DMV Dealer Handbook explains title and registration processes in detail and is a great resource when you have questions about your paperwork. Click the hyperlink or paste the URL below to your web browser to access the handbook.

https://www/oregon.gov/ODOT/DMV/pages/dealers/titlereghndbk.aspx

Protect Your Dealership from Identity Theft and Vehicle Fraud

Here are some steps you can take to protect your dealership from becoming another victim of identity theft and vehicle fraud. 

• Never use a temporary driver ID or any other type of temporary ID to verify the identity of the buyer or seller. They are vulnerable to counterfeiting and not intended to serve as an identification document.
• Consider verifying a state-issued driver license through the national Driver License Data Verification (DLDV) service.
• Require the seller to produce a valid title matching the vehicle description including the VIN. You can verify the title and vehicle history record using one of the Approved NMVTIS Data Providers (scroll to the bottom of the webpage for the list). Through one of these providers, Dealerships can obtain vehicle history data not available to the individual consumer. 
• Look for signs of Title tampering like erasing branding information, changing the mileage or other key information.
• Do not accept a bill of sale as an ownership document. These are easily created and do not verify the ownership chain.
• If you encounter a potentially fraudulent situation contact your dealer investigator for guidance.

EVR Can Help You Provide a Better Customer Experience

Dealers who participate in Oregon's EVR program experience faster transaction processing times than transactions submitted through the mail to DMV.  The program includes software and training support from our EVR vendor (Vitu).  Dealers are authorized to charge customers a higher paperwork processing fee for EVR transactions, which can offset the cost of the program. 

How does EVR work for the dealer? Once the sales transaction is completed, the dealer uses the EVR computer application to apply for title and registration. The dealer must then send the physical documents to Vitu who will coordinate with the dealer to resolve errors and finalize the transaction.  The entire processing cycle can be as little as 15 calendar days from the date of sale compared to 3-4 weeks for transactions mailed to DMV.  

If the EVR system sounds like it would work for you or you want more information, please contact Vitu for a free consultation and demo (971-808-0202 or online at vitu.com).    

The "Buzz" on the New Pollinator Paradise License Plate Coming Out This Fall

The Oregon State University Department of Horticulture Pollinator Paradise license plates have their own unique background and will be available to the public starting November 1^st, 2023.  Here’s what you need to know:

• Available through Electronic Vehicle Registration (EVR), Dealer Service Centers, and through      the mail from DMV headquarters.
• Available for passenger vehicles only
• Available as Custom and Amateur Radio Operator (Ham) plates
• $40 surcharge or a pre-paid voucher is required at the time of initial issuance (same $40 fee whether it is for a 2-year or a 4-year registration – DO NOT double for a 4-year registration)
• Pre-paid vouchers can only be processed at Dealer Service Centers or DMV Headquarters via mail.
• $40 surcharge is applied at registration renewal.
• Once purchased, the customer cannot get a refund if they change their mind.
• To order:
  • When using the Application for Title and Registration, Form 226, write “Pollinator Paradise” in the “Remarks” section at the top of the form.
  • When using the Application for Registration, Renewal, Replacement or Transfer of Plates and/or Stickers (Form 268), check the box for “Pollinator Paradise” at the bottom of the form.
  • Collect the plate fee, the applicable replacement fee ($5 or $10), the $40 surcharge or pre-paid voucher, and any other required fees. 
  • When accepting a pre-paid voucher, verify that the purchaser listed on the voucher or the person to whom the voucher was transferred is a registered owner of the vehicle.  If the dealer does not verify ownership, then the voucher cannot be accepted, and the customer must pay the $40 surcharge.