Verizon customers experiencing problems with ODOT systems

Oregon Department of Transportation sent this bulletin at 06/07/2022 01:56 PM PDT

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Verizon users currently unable to contact ODOT

 

Currently, when users with Verizon Wireless try to call ODOT they receive a message stating “all circuits are busy”.

At this time we do not have reports of issues from anyone with a different wireless carrier.

This is affecting all of our call centers preventing them from receiving calls from Verizon customers.

ODOT is working with our support vendor and will update as soon as we have more information.

As always, we encourage motor carriers with accounts to take advantage of the services available 24/7 at Oregon Trucking Online (TOL). With TOL, carriers can:

  • Manage your account
  • Pay your taxes
  • Obtain Temp Passes
  • Complete IFTA/IRP transactions
  • Renew annual vehicle registration
  • Request Over-Dimension Permits
  • And more!

Don't have a PIN? Click here for instructions.

For any immediate needs, please contact CCD via email at ODOTTOLCOMMENTS@odot.oregon.gov. Inquiries will be prioritized by level of urgency and answered as quickly as possible.

Thank you for patience during this time.