Madras DMV to change business hours as of March 1
Oregon Department of Transportation sent this bulletin at 01/22/2016 03:39 PM PST
Jan. 22, 2016
ODOT News Release No. 16-008
News media contact: David House, 503-945-5270
Customer contact: OregonDMV.com
Madras DMV to change business hours as of March 1
The Madras DMV office will be open Tuesday-Thursday as of March 1
The Madras DMV Field Office will be open three days a week instead of five starting March 1. Business hours will remain the same: 9 a.m. to 5 p.m., closing from 12:30-1:30 p.m. for lunch.
The change will help rebalance staff levels to better match customer volume at DMV’s Central Oregon locations, primarily Bend and Redmond.
DMV constantly monitors wait times and customer volumes across its 60 field offices and occasionally adjusts hours and staff assignments. Several small offices with only one or two staff members are open fewer than five days a week, such as La Pine, which is open on Thursdays only.
Offices also occasionally are closed or operated on reduced hours due to inclement weather or staff availability – often both in the winter in Central Oregon.
Anytime you need DMV services, DMV suggests that you visit OregonDMV.com before visiting a field office in person to make sure you have everything you need. You can complete some DMV business online – such as renewing vehicle registration – or find out how to make your visit as efficient as possible. Or you can call DMV Customer Assistance – (541) 475-3382 in the Madras area.
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