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Date: Oct. 20, 2025
Governor Tina Kotek today announced that due to the ongoing federal government shutdown, Oregon SNAP recipients may not receive their November benefits on time. The Trump Administration has instructed states not to begin the process of distributing November SNAP benefits until further notice. This directive affects approximately 757,000 people in Oregon, including children, older adults and working families.
We know this announcement will have direct implications for our work. Staff can expect a significant increase in:
- Incoming calls
- Office visits
- Questions from concerned community members
Many of the individuals reaching out will be feeling anxious, confused or frustrated. Your patience, empathy and clarity will make a real difference in how they experience this challenging time.
What you can do right now
To support you in responding effectively, we are creating materials and tools that you can use with the people we serve. Materials available today include:
We also understand the importance of clear communication with all communities. Translated versions of resource lists and messaging will be available in more languages soon.
Helpful reminders for customers
As you speak with customers, remind them to:
- Check their EBT card balances regularly
- Stay updated via the ODHS website and social media
- Continue complying with SNAP rules and reporting during the shutdown
- Sign up for ONE Online accounts and download the Oregon ONE Mobile app to get updates about their SNAP cases.
- Plan ahead and explore local food assistance options
We’re in this together
We recognize this situation will put added strain on all of us, and we appreciate your continued dedication to supporting Oregonians in need. We’ll navigate this challenge together like we have many others, doing our very best to support each other and the people we serve.
Thank you for everything you do.
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