Windows Update

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Yesterday, the Office of Management and Enterprise Services implemented a new Windows update. This update, known as Windows Hello for Business, increases account security.

Windows Hello for Business allows you to access your Windows 10/11 Service Oklahoma device using a PIN. After successful login, you may be requested to set up a PIN.

Setting up a PIN:

• The PIN must be at least 8-digits in length and can be numbers only or alphanumeric.
• If you are using a numeric PIN, a sequence of numbers that increases or decreases by a set count is not allowed. For example:
  • 11111111 or 88888888 would not work as the difference between each number is 0.
  • 12345678 or 87654321 would not work as the difference between each number is 1.
  • 13579135 or 24680246 would not work as the difference between each number is 2.
• If there is no repeating count or pattern, or letters are included, the PIN can be used. 
• PINs do not expire.
• Note, the Windows Hello PIN is tied to a single device and does not move with the employee’s login on other devices (e.g., conference rooms or usage of other devices).

After the update, if your device requests a USB security key upon login, please visit the Oklahoma Service Desk site and create an incident. 

If you're having trouble with your computer or other tech, the best way to get support is by opening a ticket through the OMES Employee Center Homepage - Employee Center.

Prefer talking on the phone? Call for support at (405) 521-2444. You can also email for help by sending a message to servicedesk@omes.ok.gov.