|
Welcome to the first edition of Tech Talks, a new quarterly series from IT to keep you updated on essential tech tips and security reminders. In this message, we’ll provide an update on the upcoming Windows11 upgrade, share essential security reminders and provide tips for spotting and reporting suspicious messages.
Windows11 Upgrade
In case you missed it, OMES sent out an email recently about the upcoming rollout of Windows11. Updates should be available on all SOK computers starting May 22, 2025, at 4 p.m. OMES will send more information prior to rollout, with guidance for many common issues that may come up. To apply the update, staff are encouraged to restart their computers at the end of the workday, Thursday, May 22, as this update can take some time to complete.
Please note that while this update can be deferred to another day, it will automatically happen at a certain point, so delaying the update could cause your machine to restart in the middle of the workday and cause disruptions to your work.
It is also worth noting that this update will not impact D360 machines.
Security Basics
-
Passwords = Private. Please don’t share your passwords. Whether it's your best friend, your boss or a very convincing “IT person” on the phone. Service Oklahoma IT won't be asking for your password or other personal details ever.
-
Phishing = BAD. If an email looks weird, sounds urgent or wants you to click something right now, pause and submit a service ticket with OMES. Do not click links if you're not 100% sure where the email came from, don't know the sender or if the email or its contents are unexpected. When in doubt, throw it out!
-
Lock It Down. Stepping away from your computer? Lock it. Coffee break? Lock it. Dance party on your floor? Lock it! Pro tip - If you hit the Windows key + the 'L' key, it locks your computer with one quick combo!
-
Think Before You Click. If something feels off, it probably is. Always check the source and don’t download unknown files or plug random USBs into your computer.
Stay Alert to Text Scams
IT has received multiple reports of people getting text messages on both work or personal cell phones from members of Service Oklahoma leadership requesting some kind of purchase. DO NOT reply to those messages. For instance, Diedra O'Neil does not ask staff to purchase gift cards for her. If you are in doubt, contact your supervisor directly through a different contact method like their SOK email or through Teams, or you can contact that person directly.
Report an Issue
If you experience any issues with your computer, please visit the Oklahoma Service Desk site and create an incident.
We're all in this together, and we appreciate everything you do to keep Service Oklahoma running securely and smoothly. If you have questions, please reach out to any of the SOK IT staff or your supervisor. We're always happy to help.
|
