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We’re excited to share that Service Oklahoma’s Standard Operating Procedures (SOPs) are now live on the intranet! This new hub is designed to give you quick access to clear and consistent guidance for common processes, so you can feel confident knowing you’re following the most up-to-date information.
The SOP hub is organized by category to help you find what you need faster. You can click straight into the sections below to explore:
Each SOP breaks down a process step by step, providing the 'how' behind the task — not just what needs to be done, but how to do it the right way. Whether you’re new to the agency, stepping in to cover for a teammate or just want to double-check a detail, this page is a great place to start.
Here are a few helpful features to ensure you get the most out of our new SOP Hub:
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Bookmark your go-to SOPs: Use the star icon in the address bar of your internet browser to bookmark your most used SOPs so you have even quicker access to the information you need most!
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Get familiar with the Quick Reference section: Frequently Used SOPs cover some of our most common services, while the SOP Highlights section features timely updates and new services you may want to know about.
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Updates are coming: Once BOOST launches, our SOPs will be updated to reflect the changes that involve the new system, so you'll always have the most up-to-date information.
The SOP intranet hub will continue to grow and evolve as we add and update SOPs. Our goal is to ensure staff always have access to reliable instructions as systems and processes evolve. If you spot an SOP that needs to be updated or you think one should be added, reach out to your manager or email sokcommunications@service.ok.gov.
Thanks for all you do to help us deliver best-in-class service!
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