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Service Oklahoma has earned four Regional Awards from the American Association of Motor Vehicle Administrators (AAMVA), recognizing our commitment to innovation, customer service and communications excellence—all while maintaining the highest standards of compliance.
With a record number of submissions this year, these wins reflect the strength of our mission and the impact of your work!
Here’s a look at the projects that earned recognition this year.
🏆 Service Award: Improvement Through Efficiencies
Dedicated Drive Test Centers and Online Processing
Our dedicated Drive Test Centers in Oklahoma City and Broken Arrow have transformed the drive test experience. With an end-to-end digital process, customers can test, pass and be on their way in under 30 minutes. Their license is processed on the back end and mailed to them, eliminating the need to stay onsite for credentialing. This innovative model has earned near-perfect customer reviews and expanded access to drive tests statewide — contributing to an 74% reduction in average wait times year over year when the centers opened.
🏆 Social Media Award
“Where Are You Going?” Sweet Sixteen Series
This monthly series highlights teens taking their drive test on their 16th birthday through the Sweet Sixteen Guarantee. We capture a quick photo and ask where they’re headed first — answers like grabbing donuts or heading to a football game bring personality and energy to our social media channels. The series has earned thousands of impressions and helped more families discover the program.
🏆 Website Award
Ready, Set, Tag! Public Awareness Campaign Landing Page
Created to support the rollout of Senate Bill 2035, the Mason Treat Act, our dedicated landing page makes it easy for customers and partners to navigate the new vehicle pre-registration process. Because this law marked a major shift in how license plates are issued in Oklahoma, it was essential to provide clear, accessible information. With nearly 80,000 visitors and over 75,000 completed pre-registrations in the first two months alone, ReadySetTag.com is a model of effective digital communication.
🏆 Persuasive Writing Award
Live Wait Map and Online Check-In News Release
This press release helped launch a game-changing tool for customers — giving them a real-time look at wait times and the option to check in online before ever stepping foot in one of our locations. Since launch, hundreds of thousands of unique users have visited our live wait map page and benefited from a smoother, more predictable experience.
These awards reflect the creativity, collaboration and determination each of you brings to the mission every day. We’re proud of the work and even prouder to see it recognized on a national stage.
Thank you for helping us lead the way!
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