AAMVA DACH Outage

Service Oklahoma sent this bulletin at 02/06/2025 08:53 AM CST

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We have received an AAMVA report that the Drug and Alcohol Clearinghouse (DACH) is experiencing intermittent issues nationwide. As a result, CDLIS transactions connecting to the Clearinghouse may experience errors.

If you receive a DACH error during a CDL transaction, please do the following:

Explain to the customer that the federal DACH database is experiencing technical issues nationwide and thank them for their patience.
Place the transaction on hold, and politely ask the customer to take a seat while our CDL team works with AAMVA and DACH to have the issue resolved.
Send an email with the transaction details to Victoria.Baker@service.ok.gov, Eric.Isaacs@service.ok.gov, Margie.Ralston@service.ok.gov and Alyson.Sorenson@service.ok.gov so they may provide the details to AAMVA for testing.

Thank you for your attention to this matter. We will update you as we know more.

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