SoonerCare Member Newsletter • November 2024

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November 2024


Join the Movement: The Great American Smokeout

Great American Smoke Out graphic

Quitting tobacco is a journey, and every attempt brings you closer to your goal. Did you know that using medication with counseling increases your chances of success? Not sure how to begin your journey to a smoke-free life? SoonerCare and the Oklahoma Tobacco Helpline are ready to help. On Thursday, Nov. 21, join thousands of people using The Great American Smokeout as their quit date.

Counseling Appointments: Take advantage of up to eight sessions with your SoonerCare provider covered by SoonerCare.

FDA-Approved Treatments: Choose from seven tobacco cessation medications and nicotine replacement therapies covered by SoonerCare.

Additional Support: Reach out to the Oklahoma Tobacco Helpline for access to an interactive dashboard to monitor your progress, live one-on-one text coaching, live online group coaching, coaching emails, a free quit kit, and eight weeks of free nicotine replacement therapies – patches, lozenges, and/or gum.


Eligibility Renewals

Are you a SoonerCare member who has been enrolled in a SoonerSelect plan? You will still need to use SoonerCare to make changes to your application. Call or log in to MySoonerCare.org to change income, address or household members.

If you receive your eligibility through Oklahoma Human Services, contact them with updates.

The eligibility process remains the same. If you are eligible through OHCA, contact OHCA. If you are eligible through Oklahoma Human Services, contact them.

Questions about Temporary Assistance for Needy Families? Contact Human Services.

Questions about claims, copays, plan coverage or anything about SoonerSelect? Contact your plan directly.

Questions about online application updates, eligibility, plan changes or verification request? Contact OHCA.


Empower Your Health in Diabetes Awareness Month

Diabetes risk graphic

 

November is Diabetes Awareness Month, and it’s the perfect time to focus on living a healthier lifestyle! With SoonerCare, you have access to Diabetes Self-Management Education and Support services, empowering you with the knowledge and skills to manage diabetes effectively.

Take Charge of Your Health

  • Learn and Apply: Diabetes education support services provide tools to monitor your glucose levels and help you learn to eat better and stay active.
  • Prevent and Manage: Understand the risks and how lifestyle changes can prevent or manage diabetes.
  • Support Network: Connect with health care professionals for continuous guidance and support.

SoonerCare is here to support your journey toward a healthier life. Make this month the start of new habits that lead to a healthier you. Ask your SoonerCare provider to refer you to an eligible diabetes education provider.


SoonerCare Makes Taking Prenatal Vitamins Easy

Photo of a pregnant woman taking vitamins


SoonerCare covers dozens of prenatal vitamins at no cost for female members of childbearing age. And the vitamins don’t go toward your monthly count. Here are some of the most important vitamins and minerals during and after your pregnancy:

  • 1-3 Months Folic acid, vitamin A, vitamin C, vitamin B6, vitamin B12
  • 4-6 Months Iron, vitamin A, vitamin C
  • 7-9 Months Calcium, DHA, iron, vitamin A, vitamin C, vitamin D, vitamin B12
  • After Birth Folic acid, calcium, DHA, choline, vitamin A, vitamin D, vitamin B6, vitamin B12

Continue prenatal vitamins while you are breastfeeding or for six months after delivery if you are not breastfeeding.

Prenatal vitamins have different amounts and different kinds of vitamins and minerals. They are important to prevent birth defects, especially in the brain and spinal cord. They help build strong bones, teeth, eyes and skin. They help your baby’s developing blood cells. They may even help you have less morning sickness and more energy while pregnant!

Ask your health care provider which prenatal vitamin is best for you. For additional information, visit FAQ: Nutrition During Pregnancy. If you have questions about prenatal vitamin coverage, visit the website of your current SoonerCare health plan or call their pharmacy help desk.


Have You Received a Member Survey?

OHCA is sending surveys to some SoonerCare members. We are working to make your member experience the best it can be. If you get a survey, use the provided link or phone number to take the survey. The survey is available in English and Spanish. It takes just a few minutes to complete.


Oklahoma ABLE Tech Member Story

Meg and Lisa smile for a picture. Lisa is an aging light-skinned woman wearing a red shirt. She is standing with support from her 4-wheeled walker.


Lisa is a longtime supporter of Oklahoma ABLE Tech. When she needed durable medical equipment to help her get around better, she knew where to look for help.  

Lisa received a gently used four-wheeled upright walker from the Device Reutilization Program. The walker helped relieve her pain. It gave her back her independence and allowed her to be more active. Now Lisa can take part in activities like pain-free walks around her neighborhood. The walker also helps Lisa stand up straighter, which helps her breathe easier. 

Lisa is grateful for Oklahoma ABLE Tech. “Austin and Meg responded immediately," she said. “This upright walker is absolutely what I needed. Thank you!” 

The Device Reutilization Program provides free durable medical equipment to Oklahomans. It includes items like walkers, blood pressure monitors and shower chairs. Equipment is provided by need, regardless of income. The program is 100% donation based. It relies on help from community donations. To learn more or to donate a device today, visit the Device Reutilization page.


Requesting a Call Back from SoonerCare?

For SoonerCare to fulfill your request, please make sure spam blocking is turned off on your phone. Sometimes when we return a call, it can show up as spam. Our phone number may also come up as a Colorado or Florida number on your caller ID.


About OHCA

Please call the SoonerCare helpline at 800-987-7767 if you have questions about your coverage or benefits. For updates on new policies, health tips, helpful resources and more, follow OHCA on Facebook and X. The Oklahoma Health Care Authority does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

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