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NOTE: The original email contained incorrect information under the question "What is FEIN?" It is the IRS that issues this number, not the Oklahoma Employment Securities Commission, and that information has been updated below.
In This Email:
With SoonerCare eligibility reviews continuing, it is important for you to make sure your information is up to date. Members who are still eligible for coverage but do not have their information up to date could also lose their benefits. Please confirm your information and documentation as soon as possible. Some items that may need to be updated could include:
- Household income
- Contact information (address, email address, phone number, etc.)
- Number of people living in your household
- Social security number(s)
- Missing documents
It is extremely important to make sure OHCA has the right address for you so we can reach you with important information about your SoonerCare benefits. If you receive a letter or email from the Oklahoma Health Care Authority saying there is missing information from you, please respond right away by updating your account at MySoonerCare.org.
With the public health emergency ended, Insure Oklahoma no longer backdates coverage for ESI members. The only exception would be if Insure Oklahoma made an error.
All employee documents must be uploaded and submitted through the Member Portal. They will not be processed if uploaded to the Employer Portal.
Employer applications have a 30-day processing time. Insure Oklahoma does not approve groups the last week of each month due to time constraints for enrolling employees.
The 2024 Subsidy Payment Schedule is now available on the Insure Oklahoma website.
To receive a premium assistance payment, upload, email or fax the entire health plan invoice including the summary page to your employer portal each month. No premium assistance payment can be made if OHCA does not receive the invoice.
OHCA must receive the employer’s health plan invoice by the date listed shown in the “Last Day to Receive Invoices” column. The payment will be delayed if the invoice is received after the due date. Subsidies will not be paid on invoices that are more than six months old.
When OHCA receives the invoice, they will proceed with payment processing. If the invoice is received by the invoice due date, payment will be issued on the payment issue date. Premium assistance payments will be deposited into your bank account via electronic funds transfer (EFT).
You must always pay the total monthly health plan invoice to the health plan carrier. Subsidies are made in their prospective month. For example, if a January invoice is received in December, it will not be paid until January.
Insurance rate sheets must be the original document from the insurance carrier. Created documents are not accepted.
To be listed on the Insure Oklahoma qualified agent list, you must have five or more active groups with employees enrolled with the employer-sponsored insurance. Learn more in the agent section of the Insurance Oklahoma website.
What is a FEIN?
A Federal Employer ID Number (FEIN) identifies a business entity. This number is also referred to as a federal tax ID number. Generally, all businesses need a FEIN. The IRS issues this number.
What is an employer ID?
Insure Oklahoma's system generates this number once an employer has been approved for the program. The number begins with an E and should be provided when calling about an employer.
What is an EEN?
This is a number assigned to an employee once the employer has added that employee to their staff list. The number is system-generated and associated with the employee’s Social Security number. The employer should give this number to the employee, and it must be added to the employee’s application under the employment tab by the employee when they enroll with Insure Oklahoma.
If you are not on the employee’s account as an authorized representative, we cannot discuss ANY details about their account with you. The employee can add you as an authorized representative by logging into their account and clicking the "Go" button in the change box on the bottom right.
For employers: This applies to those listed as a contact person or business owner.
For agents: This applies to those listed as Agent of Record (AOR).
For employees: We can only speak to the member if the account has an authorized representative listed to act on their behalf.
Regular Hours (excluding holidays):
Monday • 8 a.m.-5 p.m.
Tuesday • 8 a.m.-5 p.m.
Wednesday • 8 a.m.-5 p.m.
Thursday • 10:30 a.m.-5 p.m.
Friday • 8 a.m.-5 p.m.
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