September 2019 - Agent news and updates from Insure Oklahoma

Insure Oklahoma Employer-Sponsored Insurance

Insure Oklahoma will only discuss information with a contact person listed on the account. 

For Employers – This applies to those listed as a contact person or business owner.

For Agents – This applies to those listed as Agent of Record (AOR).

For Employees – We can only speak to the member unless the account has an authorized rep listed to act on their behalf.


Dates to Remember

Regular hours (excluding holidays):

Monday - 8 a.m. - 5 p.m.
Tuesday - 8 a.m. - 5 p.m.
Wednesday - 8 a.m. - 5 p.m.
Thursday - 10:30 a.m. - 5 p.m.
Friday - 8 a.m. - 5 p.m.


August 2019 - Agent news

In this email...

Brochure Link Down

Until further notice, the link to order brochures is unavailable.  To place an order please email the Insure Oklahoma Outreach Team at with your request (limit 100 brochures per request). You still have the option to download the PDF file and print as needed.

High Call Volume

At this time, Insure Oklahoma is experiencing a high call volume. You may experience an extended wait time.

Processing Documents

Due to a high volume, it is taking up to 21 business days to process income documents for members.

We're Here to Help

Illustration of yellow sticky note pinned to a bulletin board that reads, "Contact us."

Did you know?

IO team members are traveling the state to educate communities about the benefits of the program. If you would like us to set aside time to talk to you or would like us to attend enrollment meetings, please let us know.

Email your presentation, training and/or education requests to We look forward to working with you!

New Brown Bags Scheduled

A bag lunch with a Granny Smith apple.

Reserve your seat while there is room!

Please RSVP to

All meetings will be held from 11:30 a.m. to 12:30 p.m.

September 18, 2019
Cazadorez Mexican Restaurant
117 N. Milt Phillips Ave
Seminole, OK

September 25, 2019
Casa Romo Cocina Mexicana
120 W. Main St
Ardmore, OK

October 9, 2019
Johnnie’s Charcoal Broiler
2652 W. Britton Rd
Oklahoma City, OK

October 16, 2019
10808 E 71st Street
Tulsa, OK

October 23, 2019
Salas Urban Cantina
27 East Gore Blvd
Lawton, OK

Your Frontline Connections

IO has a large team of professionals working to connect Oklahomans to quality health care coverage, and our program coordinators are your first point of contact when you have questions or need assistance.

IO program coordinators answer incoming telephone inquiries from employees, employers, insurance agents and participating health care providers. They also determine program eligibility as well as verify and enter data.

Need to contact us? You can reach IO during normal business hours at 1-888-365-3742.