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Extended Phone Support Hours
As the April 15 income tax filing deadline approaches, we are extending the hours of the personal income and school district tax phone lines to assist with any last-minute questions.
You can reach our customer service team at 800-282-1780 during the following extended hours:
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Saturday, April 5 – 9 a.m. to noon
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Saturday, April 12 – 9 a.m. to noon
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Monday, April 14 – 7 a.m. to 7 p.m.
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Tuesday, April 15 – 7 a.m. to 7 p.m.
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Reminders
- Unless you have a valid federal income tax filing extension, all Ohio personal and school district income tax returns are due by 11:59 p.m. on Tuesday, April 15.
- Ohio does not have a separate filing extension request form but honors the IRS extension. Remember - an extension to file does not extend the deadline for tax payments. Any extension payments must be made by April 15, 2025.
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Vision: To create a seamless and user-centric experience for all Ohio Taxpayers.
Mission: One team providing education, innovation, outreach, and exceptional service to our customers.
Core Values: Collaborate and Innovate; Listen Before Talking and Say Yes Before No; Do the Right Thing the Right Way; Bring A Solution; Embrace Diversity and Inclusion; If it’s Worth Doing, It’s Worth Doing NOW
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