Special Reconnect Order is now available
Need help keeping the heat on?
The Special Reconnect Order from the Public Utilities Commission of Ohio (PUCO) is now in effect for the winter heating season. This annual program allows residential customers who have been disconnected—or are facing disconnection—to restore or maintain utility service by paying no more than $175.
Any Ohio residential customer served by a regulated utility company is eligible, regardless of income. No sign-up needed: just call your utility provider and ask for the Special Reconnect Order.
More information about the Special Reconnect Order is available on the PUCO website.
Winter Crisis Program begins Nov. 1
The Winter Crisis Program is a special component of the Home Energy Assistance Program (HEAP) and is administered by community action agencies throughout Ohio. Heating assistance for income eligible Ohioans available November 1 through May 1.
Ohioans with a household income at or below 175 percent of the federal poverty guidelines that are facing disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank are eligible for the program.
More information and application details are available here.
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Case updates
Enbridge Gas Ohio (23-0894-GA-AIR)
In the commission meeting held on October 15, the PUCO approved new rates for Enbridge Gas Ohio to charge customers. Most residential customers will see a slight decrease in their monthly bills.
AEP Ohio rate case (25-0392-EL-AIR)
PUCO staff filed a staff report of investigation regarding AEP Ohio's application to increase rates. The staff report recommends various adjustments to the company's rate base, riders and revenues, resulting in a slight decrease in monthly bills for residential customers.
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10 year bill comparison
While you're transitioning from A/C to heat this season, you're also likely paying close attention to your electric bill.
The price you pay per kilowatt hour has increased, meaning even the same energy use can cost more than a few years ago.
So how much have Ohio’s power bills actually changed over the last decade? And what’s behind those rising numbers? We dug into the data to find out.
Check out the full article here.
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OPSB schedules local hearing for proposed electric transmission line in Mahoning County
The Ohio Power Siting Board (OPSB) will hold a local public hearing regarding American Transmission Systems, Incorporated’s (ATSI) application to construct an electric transmission line in Mahoning County.
The hearing is scheduled for:
Nov. 24, 2025, at 6 p.m.
Public Library of Youngstown & Mahoning County (Main Branch)
305 Wick Ave.
Youngstown, OH 44503
ATSI proposes to construct a new 138 kilovolt transmission line to connect the Lincoln Park Substation to the Riverbend Substation. Route alternatives under consideration traverse the city of Youngstown and a portion of the city of Campbell.
More information about the project and the OPSB process is available here.
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 Charge into fire safety!
Fire Prevention Week may be over, but keeping your home safe from fires is a year-round goal!
Most of the electronics we use in our homes are powered by lithium-ion batteries. These batteries can overheat, start a fire, or explode if overcharged or damaged.
Check out more fire prevention tips from the Ohio State Fire Marshal.
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Positions are posted regularly to Careers.Ohio.gov. Use the filter to select "Public Utilities Commission" to see all open jobs.
View all open positions at Careers.Ohio.gov.
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