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January 2022

Behind the scenes

Call center

 

The PUCO Consumer Call Center saved Ohioans over $750,000 last year. How did they do it?

Meet a PUCO investigator and learn how they work to educate, inform and resolve issues for consumers across the state.

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Budget

Utility assistance programs for winter

Several assistance programs are still available throughout the 2021 - 2022 heating season. These programs can offer one-time payments to avoid disconnection or make high winter heating costs more affordable year-round.

Programs available include the Winter Reconnect Order, the Winter Crisis Program, the Percentage of Income Payment Plan and more.

Click here to find a program that's right for you.


Reports

New audit of FirstEnergy Ohio utilities’ DMR now available

 A new audit report of FirstEnergy Ohio utilities’ distribution modernization rider is now available. The audit report was ordered by the PUCO on Dec. 30, 2020 in response to the allegations surrounding the passage of Amended Substitute House Bill 6 during the 133rd General Assembly.

The audit report, prepared by Daymark Energy Advisors, examined whether the revenues collected by the utilities from rider DMR were used for its stated purpose of supporting the utilities’ grid modernization investments. 

Read more about the report and its findings and recommendations.


solar pexels

OPSB approves solar energy project in Licking County, electric transmission line in Lorain County

The Ohio Power Siting Board (OPSB) has approved an application filed by Union Ridge Solar, LLC to construct a solar‑powered electric generating facility in Licking County.

The OPSB also approved an application filed by American Transmission Systems, Inc. (ATSI) to construct the Beaver-Wellington Transmission Line Project in Lorain County.

More information about both of those projects is available here.


Railroad crossing

Railroad crossing survey

We want to hear from you! The Ohio Highway-Rail Grade Crossing State Action Plan survey is now open to the public.

Your feedback can help improve rail crossing safety in Ohio.

Click here to take the survey!


Chilly temps? Keep your house warm (and safe!)

January has arrived with frigid temperatures across Ohio. If you're heating your home, prevent serious accidents with these tips!

Safe winter heating

Join the PUCO

employees

Interested in joining our team? The PUCO employs engineers, lawyers, analysts, accountants, customer service representatives, human resource professionals, auditors and many more!

Positions are posted regularly to Careers.Ohio.gov. Use the filter to select "Public Utilities Commission" to see all open jobs.

View all open positions at Careers.Ohio.gov.


Rate change alerts on your phone

Get updates when your rate changes

Receive an instant email or text notification when your utility changes their generation rates or natural gas prices.

Sign up now

Booster shots are available

COVID-19 boosters are now authorized for fully vaccinated individuals 16+, allowing 16 and 17-year-olds to now get a booster 6 months after their second dose.

Click here to learn more about booster shots.

Booster shot info