PUCO orders over $1 million in refunds and debt forgiveness for customers of PALMco Energy (dba Indra Energy)

The PUCO has adopted a settlement agreement requiring refunds of overcharges to customers of PALMco Energy OH, LLC and PALMco Power OH, LLC, which are retail energy providers doing business as Indra Energy. The companies will also waive any outstanding unpaid bills.

Under the terms of the agreement, PALMco will refund customers whose rates increased by more than 50% from August – December 2019, totaling more than $215,000. PALMco will also waive uncollected bills of approximately $832,000. Any remaining balances after PALMco issues refunds will be donated to a charity chosen by the Ohio Consumers’ Counsel (OCC).

PALMco’s current owners, officers or partners are barred from doing business in Ohio’s retail energy markets for seven years by the terms of the agreement.

Read more about the settlement and other details here.

Low Income Household Water Assistance Program (LIHWAP)

A new program is available to assist low-income households with water and wastewater bills. 

The Low Income Household Water Assistance Program (LIHWAP) offers one-time payments, up to $1,510, for eligible families struggling with water or wastewater bills.

Read more about the program and how to apply here.

Other assistance programs are available for electric, natural gas and telephone bills. Below are just a few of the options that customers can utilize for any assistance needs. 

• The Winter Reconnect Order
• Lifeline Telephone Assistance
• Home Energy Assistance Program (HEAP)

For a full list of utility assistance programs, click here.

PUCO schedules virtual public hearing on proposed AES Ohio rate increase

The PUCO has announced a virtual public hearing for AES Ohio’s distribution rate case on November 16, 2021. The public hearing is an opportunity for AES Ohio customers to provide testimony regarding the utility’s request to increase rates. 

Hearing details and registration is available here.

Upgrade railroad crossings in your area!

Each year, the PUCO provides state funds to local governments to help improve the safety of railroad crossings.

Your local crossing may be eligible for one of several funding programs that provide safety enhancements.

More information and funding application is available here.

OPSB approves solar energy projects in Champaign and Ross counties

The Ohio Power Siting Board (OPSB) has approved applications filed by Clearview Solar I, LLC and Ross County Solar, LLC to construct solar‑powered electric generating facilities in Champaign and Ross counties, respectively.

The 144 megawatt Clearview Solar project area is located in Adams Township; the 120 megawatt Ross County Solar project area is located in Buckskin and Paint townships.

Read more information about these projects and other OPSB business here.

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