A message from the PUCO Commissioners

As the end of 2019 approaches, it's a great time to reflect on the accomplishments the PUCO has achieved this year.

In the course of following our commitment to protect and educate Ohioans, we:

• Mandated refunds to customers as a result of federal tax reductions;
• Helped maintain critical natural gas service;
• Advocated Ohio’s interests before the FERC and other federal agencies;
• Assisted our partners at the Air Quality Development Authority to implement provisions of House Bill 6;
• Evaluated and implemented tools to examine agency regulatory rules;
• Increased efforts to educate Ohio leadership and the public regarding issues affecting the price and availability of competitive and non-competitive utility services;
• Held roundtable discussions on the topics of transmission, demand response and access to natural gas;
• Investigated potential unfair rates and marketing practices, and so much more.

These examples are just the tip of the iceberg - staff at the PUCO worked diligently every day in hearing rooms, alongside roadways and rail crossings, in towns across Ohio and in our Consumer Call Center. 

We appreciate all of the work that goes on across the agency - we are proud of an impressive 2019!

2019 PUCO Highlights

• 16,000 motor carrier registrations
• 2,700 roadside inspections
• $800,000 awarded in hazardous materials training grants
• 60,000 contacts via the PUCO Call Center
• $1.3 million saved through 13,000 informal investigations

• Ohio Power Siting Board reviewed applications for projects totaling over $800 million in new generation and $580 million in transmission applications
• Introduction of instant rate change alerts that reach over 6,400 consumers via text and email
• PUCO issued 623 entries, 325 findings and orders, 80 opinions and orders and 279 Commission entries
• Held more than 250 consumer outreach events, which included public hearings, speaking requests and exhibits, and reached an estimated 20,000 Ohioans
• Updated business processes, including online invoicing of over $45 million in civil forfeitures