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Dear Provider Administrator,
Did you know that a change is coming to Ohio Medicaid in 2025? At the time of this change, claims that require Electronic Visit Verification (EVV) must have a matching EVV visit record. Claims that do not match will be denied.
To help prepare for the change, see the EVV Preparedness Checklist below. If you are ready for this change:
☐ Your Alternate EVV system is integrated with Sandata to send visit data.
☐ You have confirmed your visits are in a verified status in Visit Review in the Sandata EVV Aggregator
☐ Visit exceptions (red dots) in your Alternate EVV system have been resolved and visit data has been resent to the Sandata EVV Aggregator.
☐ You have established a process for checking the Sandata EVV Aggregator.
If you need help with any of the items above, please contact your Alternate EVV vendor for questions specific to that product. If you need help with any of the above, office hours are available daily on Zoom. Simply click Zoom to sign up. For immediate help, please contact the EVV Provider Hotline at 855-805-3505.
The Ohio Department of Medicaid has tools available to you on the EVV website.
REMINDER: The changes will take place on March 1, 2025. Additional changes will be phased in over time.
Thank you.
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