A new self-service tool to obtain benefits-related support is available to all state employees. The myBenefits Support Center tile is accessible at myOhio.gov > My Workspace > Quick Access.
You may access the myBenefits Support Center to log support cases related to your State of Ohio health and wellness benefits to the myBenefits Support Center Team. You will also be able to check the status of your open cases and provide updated case information.
The myBenefits Support Center will also house benefits-related self-service articles and important plan information in a centralized knowledge base. As you enter information in the support center, supporting articles will automatically be suggested based on the keywords you enter. It’s possible your inquiry can be quickly resolved through the knowledge base.
The myBenefits Support Center Team will continue to make current contact methods available through the myBenefits@DAS.Ohio.gov mailbox and the customer support lines at 1-800-409-1205, option 2, and 614-466-8857, option 2.
For more information about the State of Ohio’s health and wellness plans, visit DAS.Ohio.gov/Benefits.
For questions about myBenefits Support Center, contact the myBenefits Support Center Team at myBenefits@DAS.Ohio.gov or call 1-800-409-1205, option 2.
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