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Dear Neighbors,
Our teams remain hard at work in restoring the city's technical infrastructure following the recent cyberattack. I am pleased to report that we are making steady progress toward full restoration and, as I shared last week, all of our most critical IT systems have already been restored.
To help illustrate the speed and scale of our progress, most organizations typically recover from a cyber-attack within 150 days. I am grateful to the city’s Department of Technology for their remarkable efforts and dedication to bringing our systems back online as quickly and carefully as possible.
In the meantime, I continue to encourage everyone who may have shared their personal information with the City of Columbus or Franklin County Municipal Court to enroll in two years of free Experian credit protection, dark web monitoring and up to $1 million in identity theft insurance. Additional information and enrollment instructions can be found online at www.columbus.gov/cyber. The deadline to enroll is November 29.
Strengthening our IT network is essential not only to repairing our systems but to ensuring that we are best equipped to serve our residents – now and in the years to come. By creating a more resilient and robust IT network, we will scale our resources to foster innovation and serve our growing city.
Sincerely,
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