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Important new guidance for disallowed cases
To further streamline processes for disallowed cases, the New York State Workers' Compensation Board is issuing the following new guidance for payers.
If a case has been disallowed:
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Do not file a C-8.1B: A Notice of Objection to a Payment of a Bill for Treatment Provided (Form C-8.1B) is no longer required if the case is disallowed. Effective immediately, if a Form C-8.1B is submitted for a disallowed case, parties will be notified that no action will be taken.
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Do file an EOB/EOR: If the case has been disallowed, payers should instead file an Explanation of Benefits/Explanation of Review (EOB/EOR) to the health care provider.
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