Queens office reopening by appointment March 2

The NYS Workers’ Compensation Board’s Queens office, located at 168-46 91st Avenue, 3rd Floor, Jamaica, NY 11432, is scheduled to reopen for in-person hearings and services by appointment beginning Monday, March 2, 2026.

Although virtual hearings will remain the standard practice for hearings, anyone who would like an in-person hearing or an appointment for other services in the Queens location can do so following the instructions below.

As a reminder, all Board locations currently open to the public are available by appointment only. For more information, please see the locations page of our website.

Requesting in-person hearings at the Queens location

Any party attending a Queens district virtual hearing can now request to have their next workers’ compensation hearing in person at the Queens location. The district your hearing is scheduled for is located under the abbreviation “SC” for service center on the top right of your hearing notice.

If granted, the next hearing will be scheduled on or after March 2, 2026. Such requests should be made directly to the Workers’ Compensation Law Judge during a scheduled virtual hearing. Otherwise, hearings will remain virtual.

In-person hearings will bring the injured worker, their legal representative (if applicable), and other parties (if they so choose) together at the Queens location for their hearing. 

Legal representatives and attorneys: if your client requests an in-person hearing, you will be required to physically accompany them or find an appropriate substitute

Services at the Queens location

Beginning March 2, 2026, injured workers and other stakeholders may request in-person appointments at the Queens office for support services and other Board resources. This includes:

• Free appointments with our Vocational Rehabilitation Counselors or Licensed Master Social Workers
• Using Board computers for case-related activities or to complete a Certificate of Attestation of Exemption from New York State Workers’ Compensation and/or Disability Benefits Insurance Coverage (Form CE-200)

To request an appointment:

• Call the Board’s Customer Service line at (844) 337-6301 or
• Email VocRehab@wcb.ny.gov or SocialWorkers@wcb.ny.gov for the relevant support needed

Note: You cannot request an in-person hearing using the appointment phone line and/or email addresses. In-person hearing requests must be made to the Judge during a scheduled virtual hearing.

As with other Board locations, reopening the Queens office by-appointment enables the Board to maintain our virtual efficiencies while providing an important public service to those who request in-person services.

Thank you, and we look forward to welcoming you back to the Queens office soon! 

More information

Questions? Contact the Board’s Customer Service line at (844) 337-6301.