Coming early 2026: Electronic submission mandate for Request for Further Action by Insurer/Employer (Form RFA-2)
As announced via Subject Number 046-1715 on September 12, 2024, and via GovDelivery notification on May 2, 2025, the Board is transitioning to the electronic submission of the Request for Further Action by Insurer/Employer (Form RFA-2) as we continue to expand our eForm capabilities within the OnBoard family of services.
The Board remains on schedule for the electronic submission mandate of Form RFA-2 in early 2026 and will announce the effective date at least four weeks’ prior to implementation. Once implemented, the RFA-2 form will switch to an online submission and routing process — allowing insurers and employers to enter pertinent information resulting in quicker, more efficient Board processing and response.
After the effective date, the Board will not accept or act on paper RFA-2 forms submitted by insurers/employers.
How can you prepare?
If you haven’t already done so, take time now to register for eCase. Once available, the electronic RFA-2 can be submitted in eCase through an eForm that is immediately validated and placed in the electronic case folder. The process of filing an RFA-2 eForm via eCase is very simple and will not require any testing or additional registration steps.
Insurers/employers will also have the option to submit the RFA-2 eForm using XML. The Board will accept XML filings through our Application Program Interface (API) service or through an XML file via Secure File Transfer Protocol (sFTP) transmission. This technology allows your organization’s computer system to transmit data directly to the Board, resulting in the eForm’s immediate validation and placement in eCase (if accepted).
Updated XML data specifications for the electronic API and sFTP submission options have been published on the Board’s eForms page.
More information
Questions? Please email eforms@wcb.ny.gov.
Visit the Board’s eForms page for more details, including an RFA-2 outreach presentation containing request reasons and their sub-options available for review.
Sign up to receive WCB Notifications to stay informed on the status of OnBoard and the projects coinciding with its implementation, including timeline announcements and training opportunities.
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