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The second phase of OnBoard: Limited Release (OBLR) went live on April 4, 2022, and Durable Medical Equipment (DME) prior authorization requests (PAR) are successfully flowing through the system each day.
The final step in OBLR’s three-part rollout, Phase Three, introduces Treatment/Testing prior authorization requests, and will be implemented on May 2, 2022. Please read on for information on the rollout schedule, what you need to know for Phase Three, and upcoming training opportunities for health care providers.
OBLR is moving several key processes for health care providers and payers from paper to online. Here is a quick reminder on the implementation schedule:
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Phase One
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Medication PARs & Form HP-1.0
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March 7, 2022 (complete)
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Phase Two
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Durable Medical Equipment PARs
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April 4, 2022
(complete)
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Phase Three
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Treatment/Testing PARs (including
Independent Medical Exam Request
Notifications)
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May 2, 2022
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The PAR types for treatment/testing will be implemented in Phase Three. The Board has created new training to assist you. View the new instructions listed below on the training web page for health care providers.
OBLR will use the information that health care providers enter to determine which type of PAR needs to be submitted.
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MTG Confirmation PARs will be used to request confirmation from the insurer that the procedure or test is based on a correct application of the Medical Treatment Guidelines (MTGs), which was previously done using the Attending Doctor's Request for Optional Prior Approval and Carrier's/Employer's Response (Form MG-1). Note: Prior to the implementation of OBLR, MG-1s were optional for both the provider and the payer. With the implementation of OBLR, Confirmation PARs will continue to be optional for the provider, but if submitted, will be mandatory for the payer.
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MTG Variance PARs will be used to request testing or treatment that varies from the MTGs applicable to the body part or condition being treated, which was previously done using the Attending Doctor's Request for Approval of Variance and Carrier's Response (Form MG-2).
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MTG Special Services PARs will be used to request authorization for special service(s), which was previously done using the Attending Doctor's Request for Authorization and Carrier's Response (Form C-4AUTH). Note: This process will mirror the MTG Variance PAR process, rather than the Non-MTG Over $1,000 PAR process.
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Non-MTG Over $1,000 PARs will be used for requests for treatment costing over $1,000 for non-MTG body parts, which was previously done using the Attending Doctor's Request for Authorization and Carrier's Response (Form C-4AUTH).
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Non-MTG Under or = $1,000 PARs (new) will be used for requests for treatment costing $1,000 or less for non-MTG body parts. This PAR type is optional for the health care provider but, if submitted by the provider, a response in OBLR from the payer is mandatory.
The Board will be hosting an OnBoard: Limited Release Phase Three training webinar for health care providers on April 20, 2022. This webinar will cover:
- Accessing OnBoard
- Submitting Treatment/Testing PARs
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Medical Treatment Guidelines Updates
Registration is not required, but take a moment now to add the training webinar to your calendar. If you cannot attend, a recording will be available on the Board's YouTube channel and in the Training & Resources section of the OnBoard Health Care Providers web page.
April 20, 2022
12:00 p.m. - 1:00 p.m.
Add to your calendar
Join webinar
New online training is available for the following new/updated MTGs that become effective on May 2, 2022, coinciding with the launch of OBLR Phase Three:
- 2022 Updates
- Ankle and Foot Disorders
- Complex Regional Pain Syndrome
- Elbow Injuries
- Eye Disorders
- Hand, Wrist and Forearm Injuries (including Carpal Tunnel Syndrome)
- Hip and Groin Disorders
- Knee Injury
- Mid and Low Back Injury
- Neck Injury
- Non-Acute Pain
- Occupational Interstitial Lung Disease
- Occupational/Work-Related Asthma
- Post-Traumatic Stress Disorder and Acute Stress Disorder
- Shoulder Injury
- Traumatic Brain Injury
- Work-Related Depression and Depressive Disorders
Training for medical professionals is available for CME Credits. Training is also available for non-medical professionals, such as billing specialists and administrative staff, available here.
For questions on these MTG training modules, please email MTGTrainings@wcb.ny.gov.
The Board is also hosting a Phase Two DME Q&A webinar on April 13 for health care providers. This webinar will feature OnBoard updates, frequently asked questions from providers and suppliers, and time to answer any remaining questions. View the previous health care provider training webinar and webpage and medical supplier training webinar and web page prior to joining.
Phase Two DME Q&A for Health Care Providers
April 13, 2022
12:00 p.m. - 1:00 p.m.
Add to your Calendar
Join Webinar
Ensure you meet the web browser requirements to use OnBoard: Limited Release.
OnBoard will run on Windows, Mac and Linux operating systems via a supported web browser. Supported browsers include the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge (Chromium) or Safari (see list below). OnBoard: Limited Release is not supported on mobile devices at this time.
Internet Explorer 11 will not be supported for OnBoard use.
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