05/14/2024 Assessment Community Weekly

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Weekly Newsletter of the
Office of Real Property Tax Services

STAR Credit Direct Deposit and new Homeowner Benefit Portal now available statewide! 

We’re excited to announce that, after a successful pilot of the STAR Credit Direct Deposit program last year, the direct deposit option is now available to STAR credit recipients statewide. 


To enroll, credit recipients will log into the new Homeowner Benefit Portal, which is also how new homeowners will register for the STAR credit.


In addition, the portal provides STAR applicants and recipients with much more functionality than they previously had, such as:


  • checking the status of their property tax registrations;
  • switching to the STAR credit;
  • viewing, editing, or closing their registrations;
  • ensuring their information is accurate and complete; and
  • taking action to resolve issues.


With the launch of the portal, the previous STAR registration application is no longer available. We have updated our relevant webpages to assist with this transition.


How to access the portal

Homeowners with existing Tax Department Individual Online Services accounts can now find the Homeowner Benefit Portal under Real Property Tax after they log in. Other homeowners will be prompted to create an Individual Online Services account to get started.


Homeowners without access to the Internet can continue to register for STAR by calling our representatives at 518-457-2036, weekdays from 8:30 a.m. to 4:30 p.m.


Homeowners cannot enroll in STAR Direct Deposit over the phone.


Note: An Online Services account is separate from your Online Assessment Community user ID and password. If you don’t have an Individual Online Services account, you will need to create one to access the Homeowner Benefit Portal.


You can only access registration information regarding your own properties in the portal; you will not be able to access the registrations of other homeowners.


If you receive questions from homeowners about the new portal, please direct them to call our representatives at 518-457-2036, weekdays from 8:30 a.m. to 4:30 p.m.



Final reminder: Send your manufactured home and co-op spreadsheets ASAP (except for Nassau and Suffolk County munis)

Please send your manufactured home and co-op spreadsheets asap if you have not already done so. Your assistance helps us to issue STAR credits to owners of manufactured homes and co-ops without having to reach out to them directly.


For details, see: Send the mobile home and co-op spreadsheets to the Tax Department. There are three worksheets, each with separate instructions:



Important: You must complete the Status Changes for 2024 tab manually. RPSV4 will not update this tab. Completing this tab will help us to issue timely credits.


Nassau and Suffolk County municipalities

Here are the worksheet deadlines for municipalities with later school tax due dates:


  • Nassau County: May 28
  • Suffolk County: June 10


Reminder: When properties sell

After a property sells, don’t forget to:


  • transmit the sale and any changes to ORPTS,
  • update your roll to reflect the sale inventory, and
  • update the IVP record to indicate the property was sold.


For details, see Managing real property transfer data.



Send comments and suggestions to real.property@tax.ny.gov. Thank you!