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The login page for your Tax Department Online Services account has an updated design with enhanced security, including a Captcha section and a new address (URL).
What do I need to do?
To be sure you are using the correct login link, always access your Online Services account from www.tax.ny.gov/online using the login button on that page.
We recommend you:
- replace any old bookmarks or favorites with www.tax.ny.gov/online,
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do not bookmark directly to the NY.GOV ID login page, and
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do not save your username and password if your browser prompts you to do so.
Looking for step-by-step guidance?
1. Visit www.tax.ny.gov/online and select Log in.
2. On the NY.GOV ID screen, enter your username and password.
3. Select the I'm not a robot checkbox in the Captcha section and complete the prompts as directed.
4. If asked, establish (or refresh) three security questions and answers for your account.
If you’ve forgotten your username or password, Select Forgot Username? or Forgot Password? on the sign-in screen.
Newly created passwords must be at least 14 characters long and:
- contain at least 3 letters
- contain characters from at least 3 of the following categories
- uppercase letters (A through Z)
- lowercase letters (a through z)
- numbers (0 through 9)
- special characters (such as !, $, #, %)
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not repeat the same character more than three times in a row
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not match previous passwords
Let us know how you like the new look and feel using our Taxpayer Experience survey.
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