The login page for your Tax Department Online Services account has an updated design with enhanced security.
What's different?
In addition to the new look, the login page:
- has a new URL, and
- includes a Captcha section.
What do I need to do?
We recommend you:
- replace any bookmarks to the old login page with www.tax.ny.gov/online,
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do not bookmark directly to the NY.GOV ID login page, and
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do not save your username and password if your browser prompts you to do so.
When you're ready to access your account:
- Visit www.tax.ny.gov/online and select Log in.
- On the NY.GOV ID screen, enter your username and password.
- Select the I'm not a robot checkbox in the Captcha section and complete the prompts as directed.
 
4. If asked, establish (or refresh) three security questions and answers for your account.
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If you’ve forgotten your username or password, Select Forgot Username? or Forgot Password? on the sign-in screen.
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Newly created passwords must be at least 14 characters long and:
- contain at least 3 letters
- contain characters from at least 3 of the following categories
- uppercase letters (A through Z)
- lowercase letters (a through z)
- numbers (0 through 9)
- special characters (such as !, $, #, %)
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not repeat the same character more than three times in a row
-
not match previous passwords
Let us know how you like the new look and feel using our Taxpayer Experience survey.
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