Every day, we review the feedback you send us and we look for opportunities to do better wherever we can. We're listening and we're here to help.
As we approach our extended income tax filing date, Thursday, October 15, we're introducing new and expanded resources to make it easier to file your return, if you haven't already done so.
Before you file
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Open an Individual Online Services account. When you file your return, you'll be able to confirm that we received your return and find the unique document locator number (DLN) that identifies your return.
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Request electronic communications to receive letters or notices about your return—including your refund issue date—by email instead of waiting to receive a letter. If you do this before you file, we'll send you an email to let you know you have a message waiting in the Message Center of your account. You'll be able to respond to your letter or notice directly from your account.
When you are ready to file
After you file
- Check your refund status 24/7:
- If you need help finding your requested refund amount, visit our updated Refund amount requested page for troubleshooting tips.
- Learn more about your refund status. We've answered some of your most common questions about your refund status. Visit Understanding my refund status—new this year—and let us know what you think.
Any time
We updated the resources available to taxpayers who need information in another language. The pages for each language now highlight the most visited translated pages on our website. Whether registering for STAR, claiming the earned income credit, or registering as a sales tax vendor, taxpayers who speak any of the following languages can find vital information on our redesigned language pages.
Please share with friends and family who may not know about the resources available in these languages:
If you have a minute, let us know what you think using our Taxpayer Experience survey. Your responses help guide the resources we develop to better serve you.
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