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The New York Department of State’s Division of Consumer Protection is sharing tips on how consumers can protect themselves from thieves trying to steal packages from their homes this holiday season. According to the National Retail Federation, holiday shopping on Black Friday through Cyber Monday, both online and in-store, set record levels for consumer spending, indicating shopping is showing no signs of slowing down. The increase in shopping can lead to an increase in package deliveries, leaving more consumers vulnerable to package theft. According to the Better Business Bureau, package thieves stole more than $18 billion in merchandise over the last year.
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About the NYS Department of State Division of Consumer Protection
The New York State Division of Consumer Protection provides resources and educational materials to consumers and voluntary mediation services between consumers and businesses.
The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30 am to 4:30 pm, excluding State Holidays, and consumer complaints can be filed at any time at www.dos.ny.gov/consumer-protection.
Follow the NYS Department of State Division of Consumer Protection on Facebook, Twitter, and Instagram for other consumer protection tips and consumer alerts.
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