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The New York Department of State’s Division of Consumer Protection warns New Yorkers of “friendly greeting” phishing scams, which are deceptive text messages from unknown senders that can lead to a scam. Phishing is a common technique that scammers use to send fraudulent communications that appear to come from a reputable or trusted source but are attempts to trick consumers into revealing personal information or to click on harmful links that can download malware to their devices. Phishing scams are usually performed through text messages, emails or chats in platforms such as What’s App, Signal or Facebook Messenger.
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About the NYS Department of State Division of Consumer Protection
The New York State Division of Consumer Protection provides resources and educational materials to consumers and voluntary mediation services between consumers and businesses.
The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30 am to 4:30 pm, excluding State Holidays, and consumer complaints can be filed at any time at www.dos.ny.gov/consumer-protection.
Follow the NYS Department of State Division of Consumer Protection on Facebook, Twitter, and Instagram for other consumer protection tips and consumer alerts.
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