Weekly Update
Sept. 23, 2026
Why Dial 988?
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Nevada988.org is a resource for anyone facing a mental health crisis.
- Crisis support services are available 24 hours a day via phone, text or chat.
- 311 is for non-emergency calls, while 988 is for anyone experiencing a mental health crisis.
- Las Vegas Fire & Rescue has taken an active role in this program by helping route calls.
- Get more information here.
Sept. 24 Food Truck Thursday
With Free Lunchtime Concert & Farmers Market
Enjoy a farmers market, food trucks and a lunchtime concert by Desmother Thursday, Sept. 24, on the outdoor plaza at Las Vegas Civic Center, 525 S. Main St. Entry is free and open to the public. Let's celebrate Hispanic Heritage Month!
The farmers market will be open 11 a.m.-2 p.m. The concert starts at noon.
Food trucks will sell refreshments on Goodman Way between 11 a.m. and 1 p.m.
Food trucks expected are:
As always, food trucks are subject to change without notice. Food Truck Thursday is scheduled most Thursdays in October (not Oct. 15).
The next free lunchtime concert will be Oct. 8 and will feature award-winning Mariachi Alas Doradas de Keller, along with Food Truck Thursday and the farmers market.
City Hall Emergency Power Test Friday, Sept. 25
Test begins at 7:30 a.m.
Facilities will conduct a life-safety power system test at City Hall starting at 7:30 a.m. Friday, Sept. 25. The goal is to ensure that our life safety systems, automatic transfer switches, backup generators, and uninterruptible power supply systems function as designed when utility power is lost. This will be a full building shunt trip test. All power will go off and emergency generators will provide emergency power for lights and critical systems. Smoke control systems on all floors will be tested. When the test is completed, power will be restored and an announcement will be made that testing is complete. Questions? Contact James Wulff at 702-210-0856.
City Parkway Garage Access Detour Monday, Sept. 28
Robin Leach Lane will be closed between Grand Central Parkway and Promenade Place Monday, Sept. 28, for a special event for the Las Vegas Museum of Art. The road closure barricades will be in place by 7 a.m. and reopen by 1 p.m. See map above for alternate access routes to the City Parkway parking garage.
State-Required Elevator Testing At City Hall Sept. 29-Oct. 2
State-mandated five-year elevator testing at City Hall will take place Sept. 29-Oct. 2. Each elevator will be tested individually and will be down anywhere from two to four hours at a time. You may hear loud noises or feel vibrations as they perform the necessary safety tests. Questions? Contact Mark Potokar at 702-283-2528.
Congratulations To The Neighborhood Services Team!
A team of employees from Neighborhood Services recently facilitated lice screenings for more than 400 individuals in need. This is part of the department's continuing efforts to serve our most at-risk populations. This initiative required extensive coordination among service providers, shelters, outreach teams, healthcare partners and community stakeholders. Through thoughtful planning, collaboration and dedication, the team created a safe, respectful, and accessible opportunity for individuals experiencing homelessness to receive screening, education and treatment services. In a single day, the team successfully screened 439 individuals, demonstrating remarkable efficiency, dedication and teamwork. Their work helped address an important public health concern while demonstrating compassion, dignity and a commitment to serving some of our community's most vulnerable residents.
Municipal Court Online Payment Available Now
Customers can now visit lasvegasnevada.gov/municipalcourt to pay their traffic citations and other fees. Previously, customers had to call, visit Municipal Court in person or call to arrange to pay online. Now, customers can visit the website and pay their fees online, making it easier and convenient to make payments. Customers who establish payment plans at the court in person can pay their payments online, too. Those trying to make a payment will need to provide the name and birthdate of the person who has a citation or case.
City employees pictured from left: Jasmine Freeman, Elizabeth Newsome, Eric Nguyen, Tim Beasley, Claudia Mokuahi, Angie Bosco, Brian Cantrell, Michelle Thung, Dan Petcoff and guests.
CLV Volunteers Help Feed Nearly 7,000 Neighbors
This weekend, 14 city of Las Vegas volunteers joined The Just One Project for its monthly "Pop Up & Give" mobile food distribution. Our team served at William E. Orr Middle School, welcoming nearly 200 families through the distribution line with kindness, enthusiasm and a shared commitment to our community.
Across all distribution sites throughout the valley, the event reached nearly 7,000 individuals. Thank you to our volunteers for giving their time and bringing such positive energy to the morning!
Interested in serving alongside your fellow city employees? We have a variety of volunteer opportunities planned for the fall. Visit our sign-up page to learn more and join us. https://forms.cloud.microsoft/g/6ETyFjx5r6.
All social activities and excursions offered to city employees as outlined above are strictly volunteer-based opportunities and are not considered to be events sponsored or hosted by the city of Las Vegas. Check out the @CLV Social channel for other networking opportunities.
Questions? Contact Jasmine Freeman at jafreeman@lasvegasnevada.gov or 702-229-6672.
United Healthcare/Health Plan of Nevada Possible Rebate
Many employees who pay for medical insurance coverage for family members may have received, or will receive, a letter from UnitedHealthcare and Health Plan of Nevada concerning a Medical Loss Ratio rebate. The link below communicates what the rebate is and how the rebate will be applied.
UHC Medical Loss Ratio Rebate for 2025
The amount will appear as a “Miscellaneous” refund on a regular city paycheck following confirmed receipt of the funds from the insurance company. Payment must be refunded on or before Dec. 29, 2026.
Questions? Email HRBenefits@LasVegasNevada.gov.
Upcoming Events
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Customer Service Week Is Coming!
The city of Las Vegas will celebrate Customer Service Week, Oct. 5-9, a celebration recognizing the vital role of customer service and the employees who go the extra mile to serve our community and one another.
Customer service is part of every city role. Whether we assist residents and visitors directly or provide behind-the-scenes support to our colleagues, each interaction
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contributes to the quality, responsiveness and trust people experience when working with the city. Our customers may be external or internal, but the goal is the same -- to be kind in our interactions, be committed to providing excellent customer service and be smart in our approach and operations.
Watch the employee portal News for more information about Customer Service Week activities and opportunities to celebrate the people who make exceptional service possible every day!
Upcoming Retirement!
Municipal Court Lt. Marcus Diaz will retire Oct. 8. Come say farewell Tuesday, Oct. 6 at 2 p.m. in the Municipal Court Zen Room (fourth floor), with your supervisor's permission.
Employee Service Awards Oct. 8
City staff will gather Thursday, Oct. 8, in City Council Chambers at City Hall to honor those employees with 5, 10, 15, 20, 25, 30 and 35 years of service through June 2026. SmartLab honors also will be presented. Those employees receiving awards may pick them up outside of Council Chambers starting at 10 a.m. The awards ceremonies begin at 10:30 a.m., to be followed by lunch for the honorees and their supervisors on the Las Vegas Civic Center outdoor plaza. The awards will be televised for those who are unable to attend in person. See the list of award recipients here.
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Monday Funday Trivia
Building Community and Boosting Well-being
Sometimes, one of the best things we can do during a busy workday is step away from our usual routines, share a few laughs, and connect with the people around us.
Monday Funday Trivia offers more than an opportunity to test your knowledge. It creates space for employees to take a meaningful break, meet colleagues from
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across the organization, and build relationships beyond their immediate teams.
As we continue Building Community to Make Life Better, these small, shared experiences can help strengthen our internal community in lasting ways.
Why Connection At Work Matters
Building a community of peers can make a meaningful difference in our day-to-day work. When we know people throughout the organization, it becomes easier to ask a question, request assistance, share information, solve a problem, or collaborate across departments.
Informal connections can also help break down organizational silos. The person sitting beside you at trivia today may be the colleague who helps you navigate a process, introduces you to a new resource, or offers a different perspective tomorrow.
Taking time to get to know one another can:
- Create a stronger sense of belonging and connection.
- Build trust and psychological safety among employees.
- Make cross-departmental communication and collaboration easier.
- Expand our internal network of knowledge, experience, and support.
- Give employees a healthy mental break from daily responsibilities.
- Reduce stress and help us return to work feeling refreshed.
- Boost morale by creating shared moments of fun and laughter.
- Help employees see one another as people — not just job titles, departments or email addresses.
Why Trivia Works
Trivia creates an easy, inclusive way for people to connect. Everyone brings different interests, experiences, and areas of knowledge to the table, giving each person an opportunity to contribute and shine.
Remembering the correct answer can provide a small boost of energy and satisfaction. Missing an answer—or hearing a teammate’s wildly creative guess—can lead to the kind of shared laughter that helps people relax and feel more comfortable with one another.
It is not really about who knows the most. It is about making space for people to pause, participate and enjoy being part of a larger community.
Save the Date: “Back to Reality” Trivia
Join us for our next Monday Funday Trivia event as we embrace the return to school, routines, productivity and the changing season, Monday, Sept. 28, 12-1 p.m. in the City Hall Basement Training Room. Bring your lunch, meet someone new. Take a moment to block your calendar and invite a colleague to join you. You may arrive for the trivia, but we hope you leave with a few laughs, a new connection and a stronger sense of belonging to our city community.
Can’t join in Sept. 28? Save these upcoming Monday Funday Trivia dates:
- Feb. 1, 2027
- May 10, 2027
- July 19, 2027
- Sept. 20, 2027
Our Second Annual Talent Show Is Coming!
Join us Wednesday, Oct. 14, at noon in the NOW Café for our Second Annual Talent Show. Come cheer on your coworkers or take the stage yourself and show us a side of you we may not get to see during the workday.
Questions? Email OrgDevelopment@LasVegasNevada.gov. Ready to perform?
For Your Viewing Pleasure
Sept. 20-26 is National CERT Week, and September is Emergency Preparedness Month. Are you ready for an emergency? Really? Watch the video and plan to take the free training!
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