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 Volume 5 | Jan. 19, 2022
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Bernalillo County continues to recover from cyber issues affecting county computer systems and beginning Tuesday, Jan. 18, more customer services are back online.
Listed below is updated information for county departments and offices used most:
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Clerk’s Office
- Limited services
- Online forms and services available. Backlog will be cleared before new applications are added.
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Planning and Development Services
- Permit applications are being accepted in-person at Alvarado Square
- Payments are accepted using check, money order, or credit card
- Inspections may be scheduled online or by calling 505-314-0351
- Trade permits may be obtained online
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Sheriff’s Office
- Alvarado Square office open
- Records and civil divisions have in-person help with limited services
- All entry level and lateral move applicants are being asked to call recruiters ASAP at 505-804-0004
- Hiring testing is continuing at the Sheriff’s Office academy
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Probate Court
- Probate process form online, documentation and $30 fee required
- Probate process forms are also available at Alvarado Square
- Payment by personal check will not be processed for up to four weeks
- Probates processed in order in which they are received – expediting is not available
- Completed probates may be picked up at Alvarado Square on Fridays from noon - 4:30 p.m.
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Treasurer’s Office
- Continues to process paid taxes
- Tax payment date recorded by postmark date
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The Metropolitan Detention Center (MDC)
- Continuing to work with county IT to restore systems
- In communication with courts and other partners to continue day-to-day operations
- MDC frequently asked questions available here
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Parks Recreation and Open Space
- All community centers are open for before and after school care. Please contact the nearest center to confirm services during any APS closures
- Fitness centers are open
- Rio Grande pool is open
- Adult and youth basketball leagues are fully operational
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Behavioral Health is at full operation with direct care services available
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Housing Department services available
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Animal Care Services is open and adoptions are being placed
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Emergency and public safety are in full operation. 911 is operational with the Sheriff’s Office and Fire and Rescue responding to calls
Anyone needing assistance from a county department is encouraged to contact the office before traveling to Alvarado Square or any other county facility. County customer service can be contacted at 505-468-7777.
For updates and changes to county services, residents and interested parties are asked to access the county website at www.bernco.gov and county social media sites.
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Update from the Treasurer’s Office
- Limited Services
- Payments Online using vendor URL
- Property tax collection processing delayed; will honor online transaction dates, postmarks on mailed payments and drop box pick up dates as the payment date
- Expecting 2-3 week backlog delay
- Questions: Call Customer Service 505-468-7031 8 a.m. - 5 p.m. or
email: treasurers@bernco.gov or Social media: Facebook, Instagram and Twitter.
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As a part of its ongoing green initiatives, Bernalillo County is introducing four new electric vehicle (EV) charging stations at locations around the county.
In 2020, Bernalillo County was awarded $80,000 from a Volkswagen settlement grant from the New Mexico Environment Department and the county added a match of $27,300 to plan, design, and construct public electric vehicle charging stations at four locations throughout the Albuquerque area:
- Alvarado Square on 4th Street just south of Silver Avenue SW, downtown
- Los Ranchos/Journal Center Rail Runner Station, 101 El Pueblo Rd. NE, North Valley
- Montaño Rail Runner Station, 130 Montaño Road NW, North Valley
- BernCo/International Sunport Rail Runner Station 113 Rio Bravo SE, South Valley.
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After careful consideration and review of public comments, a local selection committee and the Bernalillo County Arts Board have recommended South Valley artist Joel Davis’ design for the new mosaic public art project to be located at the South Valley Pool and Splash pad.
The arts board voted to select Joel Davis’ proposal during its monthly meeting on Jan. 10, 2022. The Bernalillo County Commission is scheduled to review the arts boards’ decision on Jan. 25, 2022, and once the commission formally approves, the project will commence.
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Bernalillo County Animal Care found Charlie wandering the streets in search for the right home for him.
Luckily, he met the Richards, who were looking for a special addition to their active family.
That day was the day Charlie became someone’s best friend.
Whether you have time to volunteer, foster or want to provide a loving home for a dog, cat or even livestock, our team at Bernalillo County Animal Care can help.
Make Animal Care part of your life. You’ll find us on 2nd Street, just north of Rio Bravo.
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Every year, many of us make New Year’s resolutions to eat healthier, exercise more, or clean out our clutter. So for 2022, why not try a new kind of resolution?
Therefore, we invite you to take the pledge and commit to collecting two large bags of litter a month, which would equal to 2,072 pounds of trash a year.
Not only do we need to reduce the trash we produce, but we also need to clean up what we’ve dumped on the ground in the first place. Collecting two bags of trash a month is super easy and can be a great exercise activity as well – all while working to make our community one of the cleanest and healthiest in the southwest!
To support this initiative, the first 50 households to pledge in collecting two bags per month will be provided with one trash grabber, bags, and gloves. All participants will also be entered in a quarterly raffle! (Prizes will be announced soon).
Interested in taking the pledge? Fill out and submit the pledge form here!
For questions, please send an e-mail to mluna@bernco.gov for more information.
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ABC Community School Partnership Needs Your Feedback
We would like to invite you to share your thoughts and experiences on access to basic family services in our county by participating in an important survey.
The survey will take approximately 10 minutes to complete.
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 Tuesday, Jan.25, 2022 - Administrative Meeting at 5 p.m.
Visit Bernalillo County Boards and Commission for meeting details.
Stay on top of public meetings click here to subscribe to the new BernCo Public Meetings bulletin.
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Under a public health order issued by Acting Health Secretary David R. Scrase, M.D., the re-implemented mask requirement applies to all individuals aged 2 and older in all indoor public settings — except when eating or drinking.
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To schedule a COVID-19 test or register for the COVID-19 vaccination go to: https://cvtestreg.nmhealth.org/
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- Bernalillo County Treasurer's Office: (505) 468-7031
- Metropolitan Detention Center (general inmate info): (505) 839-8700
- Roads and traffic: (505) 848-1504 or (505) 848-1503
- Animal Care Services: (505) 468-PETS
- Property Maintenance (report a park or facility that needs cleanup): (505) 224-2119
- Schedule a large item pick-up: (505) 892-1200
- Department of Behavioral Health Services customer service: (505) 468-1555
- Court of Wills, Estates and Probate (general info): (505) 468-1232
- Schedule an appointment: call (505) 468-1229 or email, probate@bernco.gov
- Unclaimed & Indigent Cremation Program: (505) 468-7295
- Accounts Payable general inquiries: (505) 468-7020
- All other calls: (505) 468-7777 or email, contactcenter@bernco.gov
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