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 Volume 5 | Jan. 13, 2022
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Bernalillo County Offices will be CLOSED on Monday, Jan. 17, 2022 in observance of Martin Luther King Day. |
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Bernalillo County employees continue to work remotely as the county assesses and recovers from cyber issues affecting certain computer systems. The access to Alvarado Square is to the first floor only with limited employees on-hand to answer questions. Normal operations have not resumed.
Anyone needing assistance from a county department is encouraged to contact the office before traveling to Alvarado Square or any other county facility. County customer service can be contacted at 505-468-7777.
County department information is as follows:
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- Clerk’s Office has employees at Alvarado Square to answer questions, but no access to systems and no legal filings are possible to include:
- Marriage licenses
- Real estate transactions
- Voter registrations
- The Treasurer’s Office is accepting tax payments as these cannot be extended. Payments can be made:
- Via the online portal
- County drop boxes
- Any branch of Rio Grande Credit Union, and
- County employees are taking payments at Alvarado Square and a paper receipt will be issued. Once the payment is received, taxes are considered paid.
- The Metropolitan Detention Center has operational intake and release of inmates but there is no in-person visitation until further notice and phone contact is limited.
- Behavioral Health is at full operation.
- All community centers will remain open as scheduled.
- Planning and Development Services (PDS) continues to accept permit applications through the PDS drop box. Inspections are limited, at this time.
- Animal Care Services are in operation and adoptions are being placed.
- Probate Court is unable to docket new cases, take payment, lookup any information, print or email copies. New cases and pleadings can be dropped off with the customer service department and will be entered in the order they are received once the system is up and running.
- The Office of the Assessor is accepting the following applications but is unable to process at this time: for personal and organizational exemptions, including applications for value freeze and special method of agricultural valuation.
- Human Resources continues to take online applications and the county continues to hire.
- Economic Development Department continues to accept rental assistance applications at Alvarado Square.
- Solid Waste will accept payments for solid waste services via check and money order. No cash will be accepted. A receipt will be mailed to the constituent once county computers are back online. Constituents can visit the waste management website if they wish to pay with a credit card.
- Emergency 911 services such as the Sheriff’s Office and Fire and Rescue continues, as normal.
The public is being asked to understand the gravity of this ransomware issue and that, at this time, county services are still limited.
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 Adriann Barboa, Chair
District 3
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 Walt Benson, Vice Chair
District 4
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County Commission Approves Disaster Plan
Bernalillo County commissioners have passed a resolution adopting the newest version of Albuquerque/Bernalillo County Hazard Mitigation Plan.
The hazard mitigation plan is designed to reduce the potential loss of life and property affected by natural, or human-caused hazards such as flash floods, drought, winter storms and wildfire.
The previous hazard mitigation plan was developed in 2015. The 2022 update is required by the Federal Emergency Management Administration (FEMA) as part of the requirements to receive pre and post-disaster funding.
The plan is the result of the participation of Bernalillo County, the City of Albuquerque, the villages of Los Ranchos de Albuquerque and Tijeras, the Albuquerque Metropolitan Arroyo Flood Control Authority, the Middle Rio Grande Conservancy District, and the Albuquerque Bernalillo County Water Utility Authority.
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Every year, many of us make New Year’s resolutions to eat healthier, exercise more, or clean out our clutter. So for 2022, why not try a new kind of resolution?
Therefore, we invite you to take the pledge and commit to collecting two large bags of litter a month, which would equal to 2,072 pounds of trash a year.
Not only do we need to reduce the trash we produce, but we also need to clean up what we’ve dumped on the ground in the first place. Collecting two bags of trash a month is super easy and can be a great exercise activity as well – all while working to make our community one of the cleanest and healthiest in the southwest!
To support this initiative, the first 50 households to pledge in collecting two bags per month will be provided with one trash grabber, bags, and gloves. All participants will also be entered in a quarterly raffle! (Prizes will be announced soon).
Interested in taking the pledge? Fill out and submit the pledge form here!
For questions, please send an e-mail to mluna@bernco.gov for more information.
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ABC Community School Partnership Needs Your Feedback
We would like to invite you to share your thoughts and experiences on access to basic family services in our county by participating in an important survey.
The survey will take approximately 10 minutes to complete.
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 Thursday, Jan. 13, 2022 - ABC Community School Partnership Board at 8:45 a.m.
Tuesday, Jan.25, 2022 - Administrative Meeting at 5 p.m.
Visit Bernalillo County Boards and Commission for meeting details.
Stay on top of public meetings click here to subscribe to the new BernCo Public Meetings bulletin.
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Under a public health order issued by Acting Health Secretary David R. Scrase, M.D., the re-implemented mask requirement applies to all individuals aged 2 and older in all indoor public settings — except when eating or drinking.
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To schedule a COVID-19 test or register for the COVID-19 vaccination go to: https://cvtestreg.nmhealth.org/
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- Bernalillo County Treasurer's Office: (505) 468-7031
- Metropolitan Detention Center (general inmate info): (505) 839-8700
- Roads and traffic: (505) 848-1504 or (505) 848-1503
- Animal Care Services: (505) 468-PETS
- Property Maintenance (report a park or facility that needs cleanup): (505) 224-2119
- Schedule a large item pick-up: (505) 892-1200
- Department of Behavioral Health Services customer service: (505) 468-1555
- Court of Wills, Estates and Probate (general info): (505) 468-1232
- Schedule an appointment: call (505) 468-1229 or email, probate@bernco.gov
- Unclaimed & Indigent Cremation Program: (505) 468-7295
- Accounts Payable general inquiries: (505) 468-7020
- All other calls: (505) 468-7777 or email, contactcenter@bernco.gov
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