Unveils new online complaint form

To mark National Consumer Protection Week, March 5-11, 2023, Mercer County Executive Brian M. Hughes announces the county’s new simplified filing process for consumers who believe their rights have been violated and wish to make complaint with the County’s Consumer Affairs office.

“If you believe you’ve been cheated or victimized by an unscrupulous business, our professionals in the Mercer Consumer Affairs office can be your advocate,” Mr. Hughes said.

To file a complaint online, consumers can go directly to the fillable form at: https://mercercountyconaffnj.govqa.us/WEBAPP/_rs/(S(moareydl225kumool0fbnhcy))/supporthome.aspx

Mercer’s Divisin of Consumer Affairs can assist consumers in other ways, too. NCPW is a time when government agencies, consumer protection groups, and organizations like ours work together to share information about consumer rights and help people learn to spot, report, and avoid scams.

For instance, are you looking to protect yourself from fraud, identity theft, and scams? Wondering about the best way to improve your credit, shop for a used car, or how to maximize your security online?

Mercer County Division of Consumer Affairs can help.

"Here in Mercer County, our office is available to host events to educate and inform about current scams, consumer protection, how to know if a contractor is registered, and more," Mr. Hughes said. "Year round, our Consumer Affairs and Weights and Measures teams are in the field ensuring that you get what you pay for, and you know with whom you’re dealing by investigating complaints or patterns of fraud and enforcing the Consumer Fraud Act and state regulations."

Go to https://www.mercercounty.org/departments/consumer-affairs for more information. Also, visit ftc.gov to learn how to get free consumer education materials and read the latest from consumer protection experts.

Photo: Mercer County Executive Brian M. Hughes at the annual Consumer Bowl