Are you a new Qualified Service Provider? Attend the Getting Started as a New QSP: What Steps are Next? virtual meeting to learn about all the necessary steps to take to be a successful QSP. Meeting attendees will also have the opportunity to ask questions.
Meeting information:
Thursday, June 13, 11 a.m. - 12 p.m. CT
Register in advance for this meeting here.
After registering, you will receive a confirmation email containing information about joining the meeting.
Please join us for our quarterly QSP Advisory Group meeting!
The quarterly QSP Advisory Group meeting is an opportunity for individual and agency QSPs to voice their opinions and hear updates. This advisory group is a foundational step in creating more of a voice for QSPs across the state. The group's purpose is to work towards making improvements for the QSP profession. Advocating and providing your voice in the advisory group will not only promote movement forward in improving the profession but will hopefully also attract more individuals willing to do this valuable work. This group will meet quarterly to discuss relevant topics, brainstorm solutions and provide input to various stakeholders.
If you would like to be a part of this Advisory Group please email the ND QSP Hub and a meeting invite to join will be sent to you.
An agenda will be created and emailed out one week prior to the meeting. Please email Daniall Deis at daniall.deis@und.edu for any agenda requests. All requests are welcome.
You must keep records of the services you provide. Failure to keep records may subject you to legal and monetary penalties.
Records must be maintained for a period of 42 months from the close of the federal fiscal year (Oct. 1 – Sept. 30) in which services were delivered. Agency records must be maintained for seven years.
Records must be kept, even if your status closes or a client passes away.
Documentation must be created at the time of the visit. Creating documentation after or before the visit day is not acceptable and could be considered fraudulent.
Records cannot be copied or cloned with times, dates or months changed.
All records must include:
- Name and ID # of the client
- Name and ID # of the provider
- Full date of the service MM/DD/YYYY
- Location of the service and the start time and end time that includes a.m. and p.m.
- Number of units of service using the task name as listed on the authorization
- Tasks performed using task name as listed on the authorization
If using Therap, individual service plan (ISP) data can be used to document your service records.
The referrals that are sent from the QSP navigators are confidential and cannot be forwarded to other people once it has been sent to you. If you receive the referral, the information is for your use only and is not to be shared.
As you receive referrals; there will be a QSP referral confidentiality statement:
This transmission is intended only for the use of the individual to whom it is addressed and may contain information that is made confidential by law. You are hereby notified any dissemination, distribution, or copying of this communication is strictly prohibited. Do not forward and/or verbally share this email with anyone else without Adult & Aging Services' consent.
This is a reminder that the information on the referrals cannot be shared and is intended for the person who the email was sent to.
Health and Human Services is going paperless
Did you hear? HHS launched a portal for both agency and individual QSPs. The portal and the HHS QSP website are the new sources for important QSP information.
You will see more improvements when managing QSP enrollment in the coming weeks. Notices to claim a portal account will be emailed to agency and individual QSPs in the coming weeks.
More updates that will be coming soon:
Agency
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HHS QSP website
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More QSP portal features such as:
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Reminders for upcoming tasks
- Managing agency enrollment
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Adding and managing QSP employee information
- Entering Documentation of Competency
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Updating contact information
- Adding or changing services
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Adding or changing counties served
- Changing direct deposit
Individual
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HHS QSP website
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More QSP portal features such as:
- Reminders for upcoming tasks
- Revalidation (renew) enrollment
- Entering Documentation of Competency
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Updating your contact information
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Adding or changing your services
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Adding or changing counties served
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Changing your direct deposit
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