Getting started as a new QSP: Feb. 5 at 11 a.m. CT.
Are you a new or recently approved QSP? Join us to review the initial steps and requirements of being a QSP.
Therap 101: every Wednesday at 11 a.m. CT.
Zoom links are available on the QSP Hub event calendar. Meeting times are subject to change. Check the QSP calendar for the most up-to-date information.
QSP Update Meeting: Feb. 17, 11 a.m. CT
Training videos
Adult and Aging Services will make changes to Family Home Care (FHC)/Family Personal Care (FPC) billing starting July 1, 2026. On this date, FHC/FPC providers will have the option to switch their billing to Therap. Therap allows users to complete service documentation, submit claims and manage billing in one system.
Key changes:
Therap is optional. More details, training, and support will be shared as July 1, 2026, gets closer.
As tax season approaches, 1099-MISC forms will be mailed to the address you have on file by Jan. 31, 2026. Please check your mail and keep the form for your tax records.
HCBS services must be billed correctly, honestly and in compliance with program rules. Providers cannot bill all units at the start or end of the month. Units must be documented and billed as services are provided to the client.
Providers must work during the time they bill. All work must be based on authorized tasks and the client’s actual needs.
HCBS services are not meant to guarantee provider hours or support a 40-hour workweek. Services are funded by state and federal dollars and are approved based only on client needs.
There may be times when a client is unavailable due to medical or other issues. If services are not provided, they must not be billed.
Do’s and Don’ts of HCBS Billing
Do:
-
Bill units only when you provide services.
-
Bill services as they happen.
-
Complete authorized tasks for the full time billed.
-
Make sure tasks match the client’s needs.
-
Keep accurate documentation.
Don’t:
-
Do not bill all units at one time.
-
Do not bill when a client is unavailable.
-
Do not bill to reach a 40-hour workweek.
-
Do not bill for unauthorized tasks.
-
Do not bill for time when services are not provided.
Important: Incorrect billing may result in an audit. Providers may have to repay funds and may be removed as a QSP.
Watch for future newsletters and emails with examples and step-by-step billing guidance.
If you have questions or need help, please contact the QSP Hub. Adult and Aging Services is here to support providers in staying compliant.
Adult & Aging Services has updated the QSP Handbooks. They are available on the QSP Portal and webpage.
It is important for all QSPs to review the updated handbooks. They include information about:
Some updates may affect how services are delivered or how certain situations should be handled. Understanding these changes helps ensure services are provided correctly.
Please read the updated handbook carefully and note any changes. Staying informed helps protect both QSPs and the clients they support.
Adult and Aging Services will share more information once the updated handbooks are available.
Thank you for your attention and for your continued commitment to providing quality services.
|
