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Direct care workers often carry heavy emotional burdens while supporting others.
This workshop will help you to understand different cultures and communicate with care, especially after trauma.
Walk away with skills to:
- Be sensitive to what someone has been through when working with people from different backgrounds in their homes
- Understand how PTSD, racism, and different personality traits affect relationships
- Build trust and reduce tension with clients and their families
- Prioritize your emotional wellness as a caregiver
The workshop is designed for QSPs, direct support professionals, in-home caregivers, behavioral health aids and anyone else who supports clients in home-based settings.
Registration is not required.
Link to join can be found on the QSP Hub event calendar.
Questions?
Contact Jaclyn Seefeldt at jjseefeldt@nd.gov or 701-328-4645, 711 (TTY).
This will be a brief 30-minute meeting that will provide an update on happenings within the North Dakota Health and Human Services Adult and Aging Services section.
Join us on Zoom to go over changes and updates that will affect you as an individual or agency QSP.
When: Monday, July 21 at 11 a.m. CT
Zoom link can be found on the QSP Hub event calendar.
The SFN 750 and SFN 749 Documentation of Competency forms were updated on May 2025. QSP enrollment cannot accept any earlier versions of these forms. Please ensure you are using the most current versions. To confirm, check for the date (5-2025) located below the document title:
There will be a reduction in the FCSP quarterly respite cap. The new quarterly cap amount will be $1,225 per quarter per caregiver and the supplemental services quarterly allotment will be reduced to $50 per caregiver per quarter.
These cap reductions are primarily due to fully expending all American Rescue Plan Act (ARPA) funding, which was awarded during the COVID pandemic. Extra funding was made available during the pandemic years, but funding amounts have now gone back to the normal amounts we received in the pre-pandemic years. There has also been an increased demand for these services, which has resulted in increased costs for the FCSP program.
All caregivers who are currently enrolled in the FCSP program will continue to be served with the above quarterly cap amounts.
Check out two recent training videos:
Span billing refers to submitting claims that cover care provided over several consecutive days on a single claim. This practice is not allowed because it creates unnecessary complications in processing, increases the chance of errors and could lead to delays in payments. Plus, span billing violates Medicaid guidelines and could be flagged for investigation, causing potential disruptions to your payment schedule. It could even jeopardize your QSP status.
Starting July 1, 2025, span billing will no longer be permitted on paper claims and claims entered through the Medicaid Management Information System (MMIS) portal.
If a provider span bills, the claims will be denied and the provider will need to resubmit their claims for each day of service provided to the consumer in the correct format.
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Log in - Use your provider credentials to access the MMIS portal.
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Check for Payment Notice - After a payment is made, you’ll see a message in the "Messages & Announcements" section on the MMIS home page.
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Locate the RA - Go to the top menu, click Claims, and select Payment Inquiry. Your remittance advice (PDF) will be available there.
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Review - Open the PDF to view details on paid or denied claims, payment amounts and any adjustments.
*The department does not issue pay stubs, but instead a document called “remittance advice.” Please be advised that QSPs are not employees of the department; they are self-employed independent contractors. QSPs provide services and are compensated for the authorized services rendered.
For login or portal issues: call MMIS Help Desk at 1‑877‑328‑7098
If you're unable to log into your Therap account or if you are locked out, don't worry! Help is just an email away. E-mail enrollment for a password reset at QSPresetpw@nd.gov.
NOTE: Please allow up to two business days for a response
If you are a new individual provider and do not have login information for Therap, make sure that you check your email as the login information will be provided by enrollment after you are approved as a QSP.
Here’s what you need to log in:
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Login Name: Your 7-digit Medicaid ID
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Password: Sent via email (you reset it after your first login)
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Provider Code: Your 7-digit Medicaid ID followed by -ND (example: 1234567-ND)
If you would like to reset your password yourself, configure the self-password feature within your account.
Set Up Self Password Reset for Future Convenience:
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Log in and go to the Settings tab.
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Select ‘Self Password Reset’ Configure.
- Enter your current password.
- Add your email and/or phone (text message email).
- Verify each method using the code sent to your inbox.
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Click Update to complete setup.
1. From Settings tab, click on 'Edit' by Personal Details
 2. Once on Personal Details screen, scroll until you see 'Self Password Reset Enabled.' If 'No,' click Enable. If 'Yes' already (most, if not all should already be enabled), click 'Configure Self Password Reset' Click to edit this placeholder text.
 3. Proceed with entering email address and steps to verify.
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